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Customer Ratings & Reviews

Model:
MT5F2LL/A
SKU:
6009774
Your price for this item is $849.99

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 380 Showing 7,581-7,600 of 7,901 reviews
  • Rated 4 out of 5 stars

    Just another iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like any other iPhone, not really in love with the Face ID at all.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit overpriced. Works as it should. Haven’t had any issues as of yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My daughter loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is a Apple phone fan. So i found the perfect phone for her

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great screen clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the screen clarity and camera. Battery does seem to last longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the face recognition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband likes the facial recognition feature and the better camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought device for a gift have received any complaints about it YET

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok phone but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first personal iphone. Its hard to get use to being a android user.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product, terrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new iPhone from BB rather than my usual Verizon purchase. I will not do it again. Your employee said he transferred my contacts, etc from my old phone, but at the airport the next day, I realized he botched the task; this caused me several problems as I was leaving the country.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone XR Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid phone. Not worth the $1100 but solid build quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s new I’m still learning but so far so good. No complaints so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my cousin who lives overseas. She loves the color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MY XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great.. Big screen, wireless charging, facial reconigtion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new phone. I loved my Note 8 but this is even better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone... though I wish apple hadn’t removed home button

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from IPhone 7. I don't see a big difference but I like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it’s a good phone. I miss the battery percentages, however.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and great graphics. Lots of apps. Reliable phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Daughters new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves her new iPhone. Does have great picture & sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband likes the new phone but very expensive for what it does

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Size matters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bigger screen and camera features have improved from the X

    I would recommend this to a friend