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Customer Ratings & Reviews

Model:
MT5F2LL/A
SKU:
6009774
Your price for this item is $849.99

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 7,901 reviews
  • Rated 5 out of 5 stars

    Worth the wait to upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to this upgrade, I had an iphone 6S. I was hesitant at first to upgrade to the XS Max because I was worried that I would miss the home button too much. It didn't take me long to adapt and although I have the virtual home button on my screen, I find that I hardly use it. This iphone is fantastic! I love everything about it, the look, the size, the processing speed and the camera. I see myself hanging on to this phone for the next 3-4 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use Great pictures Great sound I do hope last longer than 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my iPhone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After coming from the iPhone 7 Plus to the iPhone X, I really missed the larger screen, and although I really like the iPhone X, I love the XS Max better, especially the gold color option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i could've upgraded months ago but hesitated, idk why. i thought maybe i'd go back to a smaller iphone but may as well just stay big with the XS Max!! (still miss the home button though)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size going from a iPhone 6s to the Xs Max. The screen quality is excellent and the new features with the camera for taking portrait shots is amazing. Great camera for a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone purchase I’ve ever made.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very hesitant to buy this phone because of the price, but I am glad I did. Going on a trip soon and looking forward to using this phone as my camera. Pictures are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XS awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seem to always go back to Best Buy for my phone upgrades the people are way less pressuring and more helpful 6s to Xs big improvement quick and easy setup no issues so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a IPhone X and decided to get the IPhone Xs Max. I like the bigger screen. Old age is creeping in so the larger screen helps. I gave the IPhone X to my wife and she liked the surprise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is fantastic, very bright and vivid detail. No complaints on the phone other than the size of it plus a case on top feels like you might as well have a tablet in your pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the XR to the XS max and the difference is suttle enough to not really impact your day to day but also reap the benefit of a larger screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone I’ve had many iPhones this is by far the best it Has not had any problems. Very durable. Battery life is great. Will recommend to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iP XM Max

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone to bad it does not do 5G. Storage space 500g is great camera is good not as good as iP12 Pro Max but much better than my iPhone 8plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always taking selfies, the camera is excellent! I try to keep my Jeep Wrangler and Saturn Redline washed up, and love to capture my reflection in them! Buy this phone, you won’t regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted the original iphone X last year, but to circumstances i had to wait for this new phone. I am happy i waited for the Xs Max. Love this phone with all the great new features and size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is much improved. No home key has some glitches they can be annoying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the new iPhone is improved upon compared to my old iPhone, the 6 plus. The camera takes great pictures, the sound quality is fantastic and the OLED screen is superior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return to iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to be back with this amazing iPhone. After 2 years of android, I thought it would be hard to return. Turns out it is just like coming home again. Familiar with lots more to love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size and picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not looking for larger phone however the IPhone XS Max is not too big and the display as well as the picture quality is amazing. It even makes my old IPhone photos look better!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this after upgrading from a 6S plus. I was worried about missing the home button but after a day, that didn’t matter. Camera is phenomenal! I have no regrets getting this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhoneXs Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got the phone because my old one needed replaced but I am glad because I like it. I especially like the face recognition feature which I was unsure about but pleasantly surprised.

    I would recommend this to a friend