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Customer reviews

Rating 4.8 out of 5 stars with 3984 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers praise the iPhone XS Max 64GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and fast Face ID features, while some find the phone's weight a bit substantial. Although the lack of a home button is a point of contention for a few, the overall consensus highlights the phone's impressive performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 3,984 reviews
  • Rated 5 out of 5 stars

    Best of best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is reason why iPhone buyers keep buying apple products. Simple simple simple wile being affective and innovative with convinence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone so easy to use and it looks great. Upgrade was well worth it. You can’t go wrong with this iPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I knew what I wanted, the process was easy. Only difficulty came when it was taking so long to transfer info from one phone to the next. Said I could finish it at home but that was not easy and I had to call for help. Other than that, we always shop at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best IPhone available. I’m so happy with this phone. Everything works so quickly. Would maybe like to have the gold one thou.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the iPhone XR for my daughter. Next day she decided she wanted the XD Max. What a difference in screens. Was worth the extra $.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Randy at Best Buy was able to walk me through every step with a friendly and helpful attitude.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good - for the price, it should be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife just bought this phone to replace her aging iphone 8. It's ok - nothing special. The removal of the home button confused her and to be honest, for the price, I don't see why this phone should be this expensive. Still very limited GUI/OS. If you are sticking with Apple, it's a decent phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone, have always had Android before so it’s taken a little bit to get use. Over all it’s a great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice phone. I'm an Android fan personally but I decided to try apple and I'm impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FIRST TIME USER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DUE TO YOUR ASSOCIATE ANDY IN THE CRYSTAL LAKE STORE , MADE MY PURCHASE VERY ENJOYABLE AND EDUCATIONAL. HATS OFF TO ANDY, YOUR THE BEST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone as a gift and it was received with great excitement. Packaging was great and the phone has received great reviews.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A phone ahead of the game

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is way ahead of its time it dose everything imaginable I love the face recognition feature I feel like it knows me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. Works as expected, camera is great, very fast, good battery life. It is worth the upgrade from the prior model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this iPhone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a Samsung to this IPhone. It’s taking some time to learn, but I love it! Love the camera and how fast everything works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone highly recommend to anyone looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing it’s a great couldn’t be betterI recommend this to anyone looking for a fast large phone make sure you buy AppleCare

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My gf loves this phone so much. The picture quality and screen size makes it easier to watch youtube etc without having the home button

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone for Mom

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom because she needed a new reliable phone. She loves it! Fantastic phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing more to add than the best overall specs and quality ever in an iPhone. Carpe diem—-seize the day and seize this phone, ASAP!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    strong camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most thing is camera. You can take more clear and colorful pictures under different environment, even better than SLR sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PHONE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had iPhones since the first one came out and this is the best one so far! The battery life is amazing! It lasts over 12 hours!

    I would recommend this to a friend