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Customer reviews

Rating 4.8 out of 5 stars with 3984 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers praise the iPhone XS Max 64GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and fast Face ID features, while some find the phone's weight a bit substantial. Although the lack of a home button is a point of contention for a few, the overall consensus highlights the phone's impressive performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 3,984 reviews
  • Rated 3 out of 5 stars

    No finger sensor ruins phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone on release day. I bought the iPhone X s Max 512 gig. I’ve been an iPhone owner since the iPhone 4. So believe my I’ve owned and used many iPhones. Once they added Touch ID to the iPhone that was by far my favorite and most used feature in an iPhone ever. Now I didn’t own the iPhone X because I prefer a larger phone and it was to small for me, so this is my first time ever using Face ID and not having a finger print sensor anymore and I freaking hate it! Removing the finger print sensor makes me dislike this phone. I didn’t think it’d matter to me but it does enormously. Use to be so easy logging into my iPhone 8 Plus. And it never failed. Face ID fails for me at least 50% of the time. Don’t get me wrong thie rest of the phone is amazing to me. I love it but not having a finger print sensor ruins this phone to me. I’ll keep this phone for 2 years but if Apple doesn’t bring back some form of Touch ID in the future I think I’ll be looking elsewhere for my next phone. It’d be so easy to turn the apple logo on the back of the phone into a finger print scanner. And if it were I’d give this phone 5 stars. But getting rid of it makes me hate this phone. I did give it 3 stars cause the rest of the phone I love but bring it back apple or I’m done. Thank you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgrade to the new iPhone X’s max looks good feel good. Nice speaker sound. Had an issue with charging, but it was fixed with a software update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone is an excellent device it came out very good happy with my cell phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than my old iPhone x

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the battery. Can last 2 days without charging. i like the big screen. picture is sharp and phone is very fast. highly recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too expensive not worth it!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the new iPhone XS max not to be that much different from my iPhone 7 Plus. I am having buyers remorse. I miss the home button. having a hard time getting used of that. But it does take great pictures. That’s why I’m giving it 3 Stars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love apple phones. This phone lasted a long time and then I upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay and it worked okay so I would recommend to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone XS max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best version of iphone ever.. perfect size and thickness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5/5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my upgrade from iPhone X (256GB). I love the bigger OLED, HDR, Camera features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone and I am not disappointed for switching from Samsung phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I’ve ever bought so far! Love the facial recognition feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just another iphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just another, bigger iPhone. But it's the best iPhone ever made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best camera on the shelf

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone has one of the most reliable phones an works to prefection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this dang on phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You already know the iPhone XS Max is the best phone at the moment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my wife and she loves it, no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best display so far the system is smooth as always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cell phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bigger screen. Very durable. Very fast response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, the finish of this phone is just so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome cell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it to my daughter in law she Absolute Loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor reception

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable poor reception, I am going to return it back to best buy. I don't want to give up the iPhone, I may purchase another one and see if it works fine.

    No, I would not recommend this to a friend