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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 7,901 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was expensive but worth it because of everything that you could do with the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the bigger screen. I was excited when I found out that apple was making the X with a bigger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is working great. Nice size and great graphics. It is an adjustment to not having a home button, but it’s ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgrading from 7 plus. The Xs max is amazing love the camera, the signal is great and fast internet connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my iPhone. Takes a while to get used to not having a home button but life is about change. Excellent phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone - but not perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you hear "buttery smoooooth" about the IOS operating system, it's true. Just so fluid and flowing. I really love the phone aside from not having a true multitasking ability. Why can't I have a small picture in picture YouTube video playing while I do other tasks? This phone certainly has the CPU power to do it. Come on Apple! Add this feature and you'd have a home run here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a six plus since they came out but I want a more tech and model phone. It’s a lot quicker then my other phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has more features and short cuts than I will ever know about. Camera takes great pictures and is easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone overall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera. I am a second time user for Apple. Even though the camera is the same as a Samsung Galaxy S9+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple phones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. I liked it. The large screen is very nice and clear. Very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the very best iPhone I have ever owned. Just as good as the latest models too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone...consistent with Apple quality. Purchased XS phone on sale...still pricey! My first phone was a 6-Plus which was purchased in 2014. I didn’t experience any major problems with the exception of slow response time and diminished battery recharge life, which surfaced in 2018. I am pleased with the support and educational resources that Apple provides. No complaints with the operation of the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Upgrade from 7 Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 7 Plus. It's super responsive and the face recognition works well. Even while growing a beard!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally love this phone! I decided to upgrad from the iPhone 7 and it was the best choice. This phone is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value For an iPhone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Apple XS Max is smooth and is sharper than previous models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the absolute best iPhone out yet!!!! The large screen is perfect!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an Iphone 7. This was a definite must. The bigger screen and more interactive interface if amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I had the X. But I needed something bigger and I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probably my fave iPhone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the face recognition, so much easier! Didn’t think I would love it as much as I do. Pleasantly surprised!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone XS Max (pronounced ‘Ten S Max’) is the biggest smartphone Apple has ever made. With a 6.5-inch display, hardly any screen bezel and the now-iconic screen notch it’s a dominating presence in the hand. It also dominates the pocket, both in terms of size and price. As well as being the biggest, the iPhone XS Max is also the most expensive iPhone to date, with Apple delivering a handset with a screen size that rivals the most premium of Android flagships.

    I would recommend this to a friend
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