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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 7,901 reviews
  • Rated 5 out of 5 stars

    My son loves this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the new features, the size and the quality of this phone. Well worth the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for watching YouTube

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter watches a lot of DIY videos, the large screen on this phone is perfect for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone! The quality of the pictures that it takes, is worth the cost, in itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A rather heavy phone. Great phone features n great price from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me 3 weeks to get this phone . They canceled on me twice but I finally got it , love it so far , Best Buy needs to either take them off the site when they are out of stock or just post under it that it’s out of stock. I really wanted this phone and no one else had it or I would have bought it elsewhere after the first cancel . But I got it so I’m happy about that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won't be disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera and screen on this phone are phenomenal. Time will tell if this is enough memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone especially the big screen would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never had an issue.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still going strong after months of heavy usage. Camera is also a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great will recommend to family and family. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone! Works great and love the camera and face I'd . So far I wouldn't go back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST ONE YET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best IPhone Apple has released yet! Absolutely love it great screen and display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with a big screen and nice speakers. Still getting used to not having home button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera and phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. Don’t mind not having a home button. Would recommend it to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Just when you thought phones couldn’t get any better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big fan of the bigger iPhones, I’ve had it for a year and love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and install contacts and most apps. Nice size screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is easier to hold for me. Slimmer design, lightweight. Perfectly fits in my pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. The screen size is great and have had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, cameras are amazing. Just feel as if wireless AirPods should have came with phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! Great performance, solid hardware with some minor quirks; Apple iOS issues.

    I would recommend this to a friend