Customer Ratings & Reviews

I decided to wait for this model to upgrade from my iPhone 6s. I like everything about this phone. I thought it would be a hard transition to go from a home button to none. But it is so easy. The picture quality is so much better than the 6s. It is a bit heavier but not too bad. I was also concerned that it would be too big for me because I have small hands. But I am finding that this model is working great for me. It also makes beautiful videos. I am using it to film my YouTube videos. The battery life on this phone is great too. If you have anything below the 7 model then I would recommend you upgrade to this one. The color is a beautiful blush color and the outer rim is a nice bronzed rose color. I am so happy I waited and got this one.

Love my iPhone X Max was well worth the money, takes great pictures and the battery holds a charge forever!

I upgraded to the iPhone XS Max from an iPhone 7 Plus. What I've found since upgrading is that I actually like the Facial recognition better than what I thought I would. I haven't had any issues with it recognizing/unlocking under all lighting conditions, etc. As far as speed, it is faster opening apps, etc. I haven't experienced any battery life issues even after using all day, I usually still have at least 10-20% of battery late at night with no charging during the day. The photo and video quality is great and a definite improvement over the previous model I had (7 Plus). And as for the screen, what can I say that hasn't been said? It's large and videos/photos, etc. look gorgeous on this screen. I'm not sure I could drop down in size after using this phone. Finally, I haven't tried wireless charging, but I find that when plugged in the charging isn't any slower than that of the 7 plus. I wouldn't hesitate to recommend this upgrade if you want a bigger screen, better camera, and faster processing from the 7 Plus or older. As far as the 8 Plus and iPhone X, I'm not sure the upgrade would be worth it there as I haven't used either of those.

I've only had the XS Max one day but so far very impressed! Screen is larger without being too big ( phablet) and the processor is a lot faster than previous phones. Not having the home button is taking some getting used to and I love being able to unlock the phone with facial recognition. One of the best features of this phone is the ability to charge wirelessly! And the battery life was definitely improved with this model; I charged mine to 100% and have now went about 30 hours of moderate use and the phone still has 40%. I really like this iPhone so far and glad I made the jump.

The XS Max is a beast of a phone. The screen is beautiful, and it's wicked fast. Battery life is good too. It's the heaviest smartphone I've ever held, and feels sturdy. I like it, but I can't help but feel that it is not worth its XSive price tag. I could buy 2 flagship android smartphones from Oneplus or Huawei for this price.

I had been living with a 5 something since 2012, and since I don’t plan to buy another phone for another 10+ years, this is great. Lots more space and faster! Better pics. Loving it so far! Great battery life so far too! I did have to adjust to the size being bigger, but I love that too.

Bought this for my girlfriend on valentine's day. She definitely needed an upgrade from her previous iPhone 6s and she is totally in love with it now. It was an in-store purchase and there is no question about the quality of the product. It was top-notch. I am an android guy but after playing with it for couple of days now, I can say that this is the best iPhone out there. Top of the class display, radient colors, excellent camera (I rate it as second best after pixel), high performance (been 15 days and no lag as per my girlfriend) and excellent battery life. The only potential down-side would be the cost as it is definitely expensive but in my case, it was the right purchase and the right time to do it :)

I upgraded from the X and I’m glad I did. Even though there isn’t much difference between the two, the battery life on this phone is AMAZING! Took me about 3 or 4 days to get used to the size coming from the X, but after that is was all the way live. Pics and videos are top notch, super clear, and this phone is lighting fast! If you’re on the fence about getting this phone just jump off and get it, you’ll be glad you did.

I have owned the 3GS, 4S, 5S, 6S Plus...and now the XS Max. The 6S Plus was such a great phone (I still use it when I work in Africa) that I skipped over the 7 & 8 Models. The XS Max is such a leap above the 6S Plus...and you don't really realize it until you go back to using the 6S Plus. As good as the 6S Plus is, you can't compare it to the XS Max. The improvements in battery life, battery charge time, operating speed, app load times, pic and vid quality, screen size and clarity, storage space, no home button needed (I can't stand using the home button on the 6S Plus now), and a dozen other minor improvements. The XS Max has completely replaced my iPad, I almost never pick up my iPad anymore, which was my mainstay for work and entertainment for like 5 years. In my own experience, the only downside with my XS Max seems to be the screen hardness. On all my iPhones over the years, I never used a screen protector. I have never needed to. My 6S Plus, which has been in service for about 5 - 6 years now with heavy usage in the jungles of West Africa, doesn't have a single nick or scratch on it. Hundreds of miles of being in my pants pocket thousands of hours of usage and nothing. My XS Max had dozens of very fine "scratches" all over the surface of the screen in a matter of days and significantly larger "gouges" that I can feel with my fingers within a month...with only being used in my office and home around the holidays when I bought it. You can't normally see the fine scratches and gouges during normal use, unless you catch the reflection off the screen just right when you have a dark background or a lot of ambient light. Research on the internet seems to point towards a newer screen coating that is actually scratching and not the normally very tough screen material, but a lot of other XS Max owners seem to be having similar issues. With the new model iPhones probably coming out in just a matter of weeks (Sept 2019), I would recommend holding off on an iPhone purchase until the next model is ready. I would still buy the XS Max, if I had to do it again, but for the first time would probably consider a screen protector. That is the only fault I can find with this excellent piece of technology. One mark reduction on Quality due to this screen issue.

This iPhone has all the things that I had wanted for sometime now. Spectacular display, big screen size, decent battery life. The gold color is very subtle when compared to the gold color that was on the iPhone 7 series. The phone is slightly heavier than the iPhone X and iPhone XS but it is worth it.

The camera is remarkable. Its low light capabilities are a nice touch over previous versions. Face ID is great. I was never happy with Touch ID as I have to wear gloves for work. It's not perfect, but it gets my face with different glasses, or no glasses at all. And the identification is pretty fast. The stereo speakers sound great when you turn the phone to landscape. It automatically reverts to mono audio in portrait mode. The glass body with stainless steel perimeter is absolutely beautiful. Multitasking, or at least having the phone doing multiple things simultaneously is buttery smooth. HDR content is amazing. If I turn off Siri and Bluetooth, an entire days use only drains my battery about 35 percent. Having an adapter for headphones is annoying, and bluetooth headphones clearly loose quality because of data compression. I don't mind the notch, but apple had to remove the ability to see the battery percentage

All day battery life. Amazing camera and display. The processor makes the phone blazing fast. I can definitely see this phone lasting me years before I need to upgrade again. Especially since I chose the 512GB option.

I love my new iPhone X’s Max. I upgraded from an iPhone 6s Plus. It took a little time to get used to not having a home button but everything works smoothly. I love the big screen, the picture is beautiful. It is lightening fast! I don’t have to charge it as often anymore.

I was on the fence about buying this as my 8 Plus was great, but so happy that I did. The screen is amazing and the phone has a great battery life and processor. It’s also slightly smaller than the 8 Plus so fits in your hand better

Ive had this phone since late 2018 when it came out, yes there is the iPhone 11 out now but what they don't tell you is that this iPhone has the same processor as the iPhone 11 the only thing really that is different is the new battery they've put into the iPhone 11 that makes the true difference. This iPhone still to this day works just like I bought it brand new and I cant complain at all! Great product from apple maybe if they dropped the price a little bit being an older model that would be awesome other than that great great great product!

This iPhone is incredible. I'm glad to upgrade to this from my older iPhone 6S!! The features, battery life, and storage works perfect for me as a creative and business handling person as well as being comfortable with storing family and friend memories without concern of running out of space. Both front and rear cameras are incredible and the OLED screen is great for viewing everything from photos, movies, art, etc.!! If you don't mind having a super sized powerful phone at your reach with features that you can grow into, this is it!!

I love everything about the screen, from the size, too the display. It is also super fast and has a very long battery life.

Sold phones for years and never thought I’d be the guy to want a device this large but over the years (and after some hand cramps) i decided to go bigger! I’m glad i did! Love the screen, camera and the battery life is INSANE (granted i upgrade from an iphone6) the only issue i didn’t see coming was working out and having it in my pocket. Solved that problem with a Bluetooth headset now my phone is even more protected because it stays in my gym bag!

The performance on this phone is amazing, battery life is great and love the fact that my screen goes all the way to the edge. The pictures taken from this phone are amazing and it comes with some new features. One thing I don't like is the fact that Apple used glass for the back again, and the phone is on the heavy side, maybe due to the big glass on the back

Easy to use and set up, awesome camera, screen size and long battery life