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Customer Ratings & Reviews

Your price for this item is $31.94per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3984 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers praise the iPhone XS Max 64GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and fast Face ID features, while some find the phone's weight a bit substantial. Although the lack of a home button is a point of contention for a few, the overall consensus highlights the phone's impressive performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 3,984 reviews
  • Rated 5 out of 5 stars

    Size is actually great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really anxious about moving from the X to the XS Max because of how big it looked, but it actually has been fantastic. I love my new phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a Samsung, decided to switch to an iPhone. My whole family has I phones. Easy to use I won’t go back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the upgrade this phone gives me. Shattered my previous I Phone, glad to get this one at a very fair price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my daughter first time getting an apple phone. Has to get the hang of using it. She loves it. Something different and new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easier to use than I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so worried I wouldn’t be able to keep up with the changes but I was wrong! I love my new phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love how big the screen is! Moved up from a iPhone 6s Plus so I can totally see the difference in reaction time and everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone but low storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior iPhone but for the price and the memory. Wasn’t worth the purchase. Returned it for more storage. 64 just doesn’t cut it anymore IMO.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth, fast, and a pleasure to use. There is little learning curve, but watching a you tube video will help show you the tips and tricks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone - but beware the upgrade path

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to go with the larger XS Max - really happy with the form factor and the phone itself. Less happy with the amount of time it took me to restore my old phone backup to the new one - lots of hitches and headaches. Did mine thru iTunes - highly recommend getting more iCloud storage and going that route.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spectacular

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like an iPhone! The best- I’ve had lots of. phones, google, android and even windows- best hands down. I’ll never go back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded from iphone6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was in need of a new iPhone. She had a 16gb iPhone 6. We typically keep our phones for about 3-4 years so this was a good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone!I love the speed, the larger display is amazing. the missing home button was an adjustment to get used to. faceID is pretty cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple - iPhone XS Max 64GB - Space Gray

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PHONE, VERY HAPPY WITH A PURCHASE. I had Samsung android prior but decided to try apple. I didn't regret my choice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent as usual.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a short span of time I had to get 6 and 6s plus and to this now and can see the difference in speed, in particular data with same service provider :) But other than speed and screen size, nothing much has changed. Was expecting at least wireless charger and this is a bit disappointing and hence 4 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone but failure should not be happening

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has been wonderful, but face-ID issues should not be a thing. I’ve had my iPhone for 2 months and i woke up to it having face-ID disabled and despite me restarting it and resetting it the feature still does not work. For how expensive these phones are their delicacy is their greatest takeaway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Iphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought at the same time as my new iphone except this is for my husband. He loves his Iphone. We love Apple products period!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After leaving Apple for a year due to the many initial issues with the release of the X and 8 series, I am glad they got it right this year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been an iPhone user for years and I had the iPhone X but I’m glad they came out with the max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has everything and more you need to take pictures, make calls, text and great shortcuts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What do you expect from an improved product of iPhone X...quality of picture is astonishing. Did not regret the purchase and worth the wait.

    I would recommend this to a friend