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Customer Ratings & Reviews

Your price for this item is $31.94per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3984 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers praise the iPhone XS Max 64GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and fast Face ID features, while some find the phone's weight a bit substantial. Although the lack of a home button is a point of contention for a few, the overall consensus highlights the phone's impressive performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 3,984 reviews
  • Rated 5 out of 5 stars

    Great New Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third iPhone I had purchased from Best Buy and I loved everything about the experience and I also love the new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great New Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third iPhone I had purchased from Best Buy and I loved everything about the experience and I also love the new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably one of the easiest ones to use Great size that’s everywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great camera for a beginner or professio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the most amazing and incredible phone I’ve ever owned. Friendly useable amazing speed. Try it you’ll be hooked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really needed a new phone because my older version was acting up quite a bit. This one just makes me feel good to even use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My first iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted an iPhone for quite some time. I have owned three iPads and I am very familiar with Apple software. Being an android phone user for years this is a little bit of a learning curve. But I love the phone and I’m glad I purchased it. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over a year and love this phone!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first iPhone after many Android phones, and I have been very happy with its performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This should last me a while.if apple wants to convert more Samsung user make the switch easier from apps to contacts,etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Accelerates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new iPhone XS max is an excellent phone to upgrade to and I would recommend it to anyone. & the gold is such a pretty color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cell phone. This phone plays movies perfectly. I bought the 512 GB. I can store a lot of movies on this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has some glitches

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, although it has glitches that bug me. The phone looks like it’s off even though it isn’t and it has to be force rebooted. I actually went to apple store the first time it happened because I thought it was broken. That’s why I’m not giving it a full five ⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love taking photos on this, it’s another great product from Apple. Staff at Best Buy are the best, along with the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone; quick & easy to upgrade thru Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already knew the iPhone XS Max is a great phone but I was surprised how quick and easy it was to do the upgrade at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The camera is out of this world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please with the iPhone XS max. The battery life is amazing, the camera is unreal, & the screen and graphics are excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iphone. I had an iPhone for 5 years switched to a Samsung and I’m now back to an iphone. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy, is my favorite store to buy cell phones, since it has the fastest way to offer new and recent equipment on the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cried to get did reviews and checked every where to buy straight out and warranty on phone great customer Sevice also thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone overall, definitely my favorite I’ve ever owned. Seems almost indestructible and never fails me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down this phone is worth it. Just upgraded from an iPhone 7plus just a luxurious phone. Better then cheap Samsung phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone XS Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love the iPhone XS Max it’s a wonderful phone love the size and it’s been along time since I’ve had an iPhone.

    I would recommend this to a friend