Customer Ratings & Reviews

Only thing I wish i would have done was wait for the new model. Was on sale though for 250 off so I remind myself of that. Great battery life and the 512 GB option makes it so I do not have to worry about space. Left Samsung S8 plus behind - I do miss Samsung Pay with the NFC but feel Apple is more stable and usable.

Its great! Fast. Has a great camera, and easy to use!

I bought this to replace my long-time iPhone 5 when it was no longer looking like a viable IOS upgrade candidate, and the volume keys began to stick. I thought the size would really bother me going from a 5 to the XS MAX, but I had bought my wife an XR on the day they arrived to replace her iPhone 4 which wouldn't even support the AppleTV Remote App any longer. After less than a day we both found the size didn't bother us at all, and the signal quality was significantly better than the iPhone 4 or 5 (don't have to go into my office to get or make calls anymore even with only 1 or 2 bars). Also found I don't miss the Home Key even though I thought I would. I don't generally use the camera as I have a pretty good array of both digital and film gear for photography so I can't vouch for it on that front. This is the Space Gray XSMax/512 which I maxed the memory on because I use a lot of business apps and hold a lot of files locally because I don't want company data in iCloud. I've added some apps the iPhone 5 wouldn't support or have capacity for and haven't made a dent yet. I have played around with video and can actually see myself watching a video on a plane - something I could not conceive of doing with the iPhone 5's small screen. Best yet, the larger screen allows viewing more of a long email and even looking at parts of a spreadsheet that I would not have bothered to try on the old phone. Audio quality is quite good for a phone by the way. I suspect this device is much more fragile than either of the old phones we had, so unless a fractured glass front or back doesn't bother you - get a good protective case (I use a folio to protect front and back glass) I am overall very happy with the latest generation of the iPhones and recommend them - especially if you are already somewhat in the Apple Eco-System.

Love the Face ID feature, bigger screen, camera and more!

I honestly can say, that this is the best phone ever! I like that you have to use face ID to unlock the phone and the Quality of the camera is amazing! It’s very easy to maneuver between apps and though it might be pricey it’s definitely something worth investing, I will definitely use this phone till it wears out!

Family has gone iPhone, so I gave in. Didn't expect to, but I just love this device with these specs. Screen is perfect, clear, responsive, accessible. Speed is just outstanding. My bro-in-law is nuts over all the apps, so I will probably begin assimilating them too. Looking forward to watching TV on it too. Just awesome!

I had a flip phone for years and was very apprehensive getting a smart phone. I researched many, many smart phones and I picked this one! So happy with it! It was very easy to set up, liked the feel in my hands. Easy to browse, play games, talk, text and the camera is phenomenal! So very happy I had switched phones. LOVE IT!

The new iphone XS Max is a fantastic upgrade! I previously switched from the iphone 6 to the Galaxy S8, lured by the promise of more features and a better camera. After giving it a chance, I'm back to the iphone. This new model has everything I want - speed, memory, a great camera, and the ease of use that only apple provides.

Coming from the iPhone 8 Plus, I am very happy with the iPhone XS Max due to the screen real estate. In my opinion, this is an improved model of the 8 Plus since the physical size is nearly identical. As usual, navigation in iOS is smooth and consistent even with the newly released iOS 12. Personally, I don’t love the notch and wish it was excluded from this model, but you forget about it after a while. I had the previous iPhone X for a very brief time because it was just way too small for my hands. This is a fantastic incremental upgrade even at the steep asking price. The gold on this years iPhone is my favorite gold yet.

I acquired this because my iPhone 5 began to act up a bit with volume controls sticking or un-responsive. I had just replaced my wife's iPhone with a new XR which she loves. I was concerned with the change in size and the lack of the home button, but after a day, wasn't the least bit troubled by either issue. Speed is very good and call quality is better than my 5. Glad for the extra storage as I was able to load up a number of apps I would never have space for on the old phone. This is where the screen real estate comes in handy as I can view much more of a long email or even portions of a spreadsheet which I would never have attempted on the old small screen. Regardless of the larger screen, I don't envision watching television shows or movies on this device, but in a pinch, it could serve the need such as on a plane trip. Sound quality on audio is good (for a phone) bit I do miss the standard cable connection and the need to buy an adapter which should have been included IMHO. I don't use the camera on a phone much and haven't tried this one yet so I can't say much about that aspect of this highly touted feature. I am a bit worried about the fragility factor relative to the old iPhone 5 without the glass back, so purchased a folio case for it immediately - something I strongly suggest. Battery life seems very good and I haven't really seen an issue with slow charging. If I was that concerned, I would simply attach a backup battery source such as the Otterbox or similar power pack. Overall, this was a superb upgrade since I wanted to stay in the Apple eco-system and I am glad I made the change, relegating my old iPhone 5 to duty as a backup Apple TV Remote Control. This is a factor to keep in mind if you have multiple devices such as Macs, iPads, and multiple Apple TV's as we do. The seamless integration of all of these devices into a harmonious platform that just works without a vast array of third party products and hours of touchy configuration issues is not to be discounted. The Android environment is well supported but not necessarily uniform, and integration and sharing with other platform types not a simple task. I'll stay where I am form now unless something really compelling makes me change. I highly recommend the iPhone in general, and this iPhone XSMax in particular

It's been a week since purchasing my new Max. I went from a iphone 7S to this one. First of all I love the full screen and no trim look. It took about half a minute to get over the lack of a home button. Then another half minute to figure out how to "Kill" running programs. I would purchase this again in a heartbeat.

The iPhone Max is a much better than it's name. It has a large beautiful screen that even my old man eyes can read, even without display zoom activated. While I expected better battery life I easily make it through the day and with future updates it'll probably improve. The camera is fantastic and those speakers just WOW

I upgraded from the iPhone X as a part of the yearly upgrade program. There's not much of difference except for the screen size and battery life. Camera is awesome!

I upgraded from the regular iPhoneX to the XSMax. While the size of the screen in bigger, it isn't really that noticeable when holding it in your our putting it in your pocket. Went with the 512GB size, as it was on sale. Way more storage that most people need. Overall I would recommend this phone.

Best iPhone ever!!! I purchased the XS Max in gold & this phone is absolutely gorgeous!!! OMG! I’m in love with the dual camera & Super Retina Display! All my pics & videos look great! The advance Face ID feature is very easy to use. Apple never disappoints its customers. I wish I could give more than 5 stars!!!

Upgraded from a 7 plus. Battery life is much better on this phone. I can go a few without needing to charge, depending on usage of course. Phone is much quicker, colors are more vibrant. I did take some adjusting to not having the home button. Highly recommended just for the sake of battery life.

Love the new features! I upgraded from the 6S, and I am impressed with the camera on this phone! That by itself, would make this worth it to me. I am also enjoying the larger size, which I stayed away from thinking it would be too big. However I am pleasantly surprised that it is not too difficult to hold .

I’ve had many iterations of the iPhone but I feel like this one has the biggest learning or getting used to curve. The phone size is good and the screen looks great but the no finger print sensor took some time for me to get used to. I’ve had a couple of times where my phone wouldn’t wake and I would have to reset the phone. Overall if you have a 7plus or newer I would wait for the next phone. I upgraded from a 6 that was going obselete so it was a good buy for me.

Have yet to have an issue. It's big, I like them big. I like the animoji & mimoji thing. It takes some getting used to the no home button. Camera is nice. The only thing that kinda sucks is because it's so new and big is that there are not a wide assortment of cases out which isn't a phone issue itself.

Great Price it’s about two years old but I love the gold color plus my iPhone 11 is fine if I need wide angle photos. Great display, good battery, and takes nice videos and photos. Will receive iOS 14 so that’s a plus. Cases are cheap for this phone now too :)