Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $31.94per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3984 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers praise the iPhone XS Max 64GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and fast Face ID features, while some find the phone's weight a bit substantial. Although the lack of a home button is a point of contention for a few, the overall consensus highlights the phone's impressive performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 3,984 reviews
  • Rated 5 out of 5 stars

    I’m happy but...

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been nice to know the iPhone 11 was coming out the week after I bought the X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I just bought so I don’t know much. I love the memomoji is very cool. Is my favorite!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone because it combines the functionality of a phone, tablet, and e-reader all in one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone is everything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t regret buying this phone. Upgraded from a 8+ and it was much needed. Loving the color as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in my 6plus for this one , took a min to get used to since there is no home button . I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded and Brent was extremely helpful in getting the phone up and running in no time at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still Learning

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed phones and am still learning all the thing the IPhone can do. So far it is going great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the bigger screen compared to my iPhone X! Overall like this phone, no compliments so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big Upgrade For Son

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Iphone for my son's birthday because he is a iPhone fanatic. He upgraded from a Iphone 6 so this was a major updgrade for him. He loves the phone and has no complaints about its functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the upgrade from iPhone 7. The new features have been easy to adapt to and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been 2 weeks with this phone and I can honestly say I LOVE it! Everything I expected and so much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple being apple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast ans steady phone. Been an apple fan and they have alway have me longing for their new phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new XS Max. I have been an avid Apple phone user and love the improvements they have made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, sleek and battery life good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life lasts all day with moderate use, nice big screen, responsive touch, apple always delivers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Switched back from android

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the phone but the screen got a scratch in it and I’m so careful with my phone. The transition from android to Apple was fine. I had an Apple years ago so it was just learning the whole no action key thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from Android to an iPhone and I can say I should have switched along time ago. I Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone size.i was bit upset with the last iPhone X because of the size . This one is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting geek squad protection with all my electronics from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My from best buy have been outstanding . Every product is described to me and operates accordingly .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally upgraded my phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this new iPhone and the picture quality is amazing! I am so glad I finally splurged!

    I would recommend this to a friend