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Customer Ratings & Reviews

Your price for this item is $31.94per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3984 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers praise the iPhone XS Max 64GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and fast Face ID features, while some find the phone's weight a bit substantial. Although the lack of a home button is a point of contention for a few, the overall consensus highlights the phone's impressive performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,984 reviews
  • Rated 5 out of 5 stars

    Massive screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality is top notch, and engineering is amazing as with most APPLE products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    incredible phone and so powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the way it was so easy to pick up on many of the new functions and the camera is fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this new iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded from my iPhone 8+ to this XS Max and love having the facial recognition on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my wifes iPhone 7 Plus. She loves it! No complaints so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best iPhone yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is beautiful and huge, very responsive speed wise, takes amazing pictures, and overall has been my favorite iPhone yet. The only thing I can complain about it is the cost, it is pretty pricey and yet here I am with one...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time going to BB to upgrade my phone. Was super easy and the staff was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new iPhone. Upgraded from the 6S. Adapting to the new Face ID was easier than I thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really enjoying this phone. The Max size is so nice when browsing the web and checking email.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my kids love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids couldn't wait to get this new phone...they used their own money and have no regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPhone is turning out to be a great phone. Very easy to get used to from a IPhone 6s.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of my samsung phone and decided to go with the iphone. Really expensive phone, but I love it. The functionality is seamless and got better as I understood how it operates. Icloud storage takes some getting used to, however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone totally worth the amount i payed for it! The overall performance is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant switching from android to iphone, so far, not disappointed at all! Great phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the size and clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far love the ease of use. Best Buy staff wonderful in helping me learn how to set up and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is amazing. We had to wait for some time for customer service but it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this iPhone it works very well between the camera on it takes very good pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for one young adult son. He loves the phone and all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone as advertised! This phone met or exceeded all my expectations. Apple is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone been have for years now I am very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UpGrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to upgrade my IPhone and this is what I got from having the IPhone 10. I love it even more

    I would recommend this to a friend