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Customer Ratings & Reviews

Your price for this item is $31.94per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3984 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers praise the iPhone XS Max 64GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and fast Face ID features, while some find the phone's weight a bit substantial. Although the lack of a home button is a point of contention for a few, the overall consensus highlights the phone's impressive performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 3,984 reviews
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift. Great sale price. Had every color and every GB in stock. All accessories available in store. Completely set up and ready to use before I left the store. This iphone has more than any other iPhone so far. Would definitely buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone. Camera is unreal.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera was the main selling point for me. The pictures it shoots as amazing even compared to my wife’s iPhone XS Max. I came from the iPhone XS Max as well and as very happy with the smaller size. The screen is still massive and is beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iphone has a large screen. The pictures it takes are amazing! So clear! The bigger screen is better when texting, surfing the web and playing with the apps. This is the best iphone out there! A must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and I went in looking to purchase the iphone x but were surprised that Best Buy already had the new iphones in limited stock. This iphone is incredible with the edge to edge and no home button. What a beautiful phone that will no doubt last for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the tech savvy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is perfect for someone who likes a bigger screen. The camera has really neat features and is good quality pictures. Many interesting apps in the App Store such as being able to measure how long something is and seeing where your friends are located.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Facial lock-in is absolutely the best feature.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have 6 Plus before upgrading to XS Max. I just want to say that the purchase was the pleasant one for an Apple family member. The speaker and camera were top line quality, and the screen are noticeably bigger than my old one. I’m loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved IPhones but this Max is by far the best one. Amazing screen and amazing battery life I get a full days worth of battery. I love the sound of the speakers and I pair it up with my AirPods for the best experience. I would definitely buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from Android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a long time Android user and I decided to join the Apple IOS club! I am very happy with my new XSMax and it was worth every penny! The cameras are superior, the design is sleek, and the operating system is second to none! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I’ve ever owned

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about my new iPhone the camera is amazing the recording is amazing; battery storage, facial recognition,and even the size of the phone. I absolutely love my iPhone 10 Plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cell phone I have owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the easiest cell phone I have used. The screen is bright and very clear. The colors are bright and sharp. The camera is the best I have seen.Functions with this phone are easy to use. Still learning all of the things you can do and having fun doing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice big screen iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been really good so far. I wasn't super excited about this being an S year (software) for Apple, but I must say I was excited about the large 6.5" display, as I like the bigger screen. It's been real snappy and quick with no problems so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CamComPh justifies purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 2.40 hours to upgrade from 6+ to IPhone xs Max. Perhaps that is why the tech forgot to show me how it works since it is different from the 6+. With no home button i had to buy book for “ training. As I learn new features i am enjoying the bigger screen and new foto capabilities. If I think of it as a great camera, computer as well as phone then it justifies the great expense!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone kept talking about how there wasn’t much difference in the X and this phone but it was certainly worth the money. The pictures are a lot clearer and my battery is so much better too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the larger screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone quality as usual, and I love the larger screen over the iPhone X that it replaced. The camera is excellent, as expected. Overall I'm very satisfied knowing this will be my phone for the next 2-3 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 7plus. I absolutely love it. Screen is fantastic and camera resolution is improved. I love the full screen design. Don’t miss the button at all. Only con is price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new iPhone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an Apple iPhone 8 Plus and just bought the iPhone XS Max 256 GB. It is faster, stays charged longer, and has much more storage capacity. We also got it far cheaper than we could have at Verizon. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved from two generations to the current iPhone Max! WOW! The speed is wonderful. I'm still adjusting to the "swipe" concept but so far, I am impressed with this phone. I really enjoy not having to charge it every night as with my previous phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I contemplated getting the regular XS but compared screen size when playing video and for me the XS Max won it out! After having the iphone 5S , 6 and 7 plus now having the XS Max , I can honestly say the XS Max is the best iPhone ever. Its fluid and very easy to use. I personally like the size and the pictures are amazing. The battery could be a little better but nonetheless it still holds just enough juice until the next charge. The speaker is clear and antenna seems to get a better and clearer reception. Calls are clear and the overall feel is exceptional. I'd recommend the new iPhone XS Max to anyone looking for a new level of experience on the latest iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the iPhone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was upgrading two iPhone 6s. When at BB, saw the XS Max next to the XS and I thought, OMG, the Max is huge! But putting the phones back to back, the Max is not really THAT much larger. Called my wife to see if she had a preface. Nope, up to me. So I went with two XS Maxes, Happy I did. Reading emails is much easier, viewing app contents is nicer, surfing the web is nicer with a larger screen and the speakers really put out a good quality stereo sound. I have not had an issue carrying the phone in my pants pocket (usually front) and have quickly adjusted to the Max's increased size over the iPhone 6. BTW, my wife likes the Max and also has no issues with the size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its apple pretty easy to use. I just wish it had a home button, and touch Id............perfect for those grandma's and grandpas, of even mom and dad, super easy to use.... This iPhone is replacing a older I phone 6

    I would recommend this to a friend