Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $31.94per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3984 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers praise the iPhone XS Max 64GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and fast Face ID features, while some find the phone's weight a bit substantial. Although the lack of a home button is a point of contention for a few, the overall consensus highlights the phone's impressive performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 3,984 reviews
  • Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my sx-max phone! The display is beautiful and the larger screen is so easy to read. I have the gold color and it’s a lovely shade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best IPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen and battery. The Max adds to the previous plus modes with a full screen front now. Best in the business! Excellent battery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall use and great Camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my daughter's phone and she could not be happier. The phone itself is very intuitive. The camera use and quality is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great XS MAX phone. Larger display than X. Better photos. Was concerned bout fitting in pants pockets however fits very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this phone... it has great quality camera...a bit unusual for me without button but already used to it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual with Apple, awesome phone! Love the larger size, beautiful screen and back, and everything else about it! My favorite so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost a Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a lot of things but there are things that could be a lot better. I would love to see it have a multi font option. The generic look of the texting is just so bland. Overall it’s really not worth the money. I just wanted it for the bigger screen. That is great but it comes at a price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful display thought it would be difficult to hold as it is a big phone but easy to carry because the edgeless screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best I phone yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pictures a so clear video in 4K love this phone. From the Face ID option to the loud speakers for music. Definitely worth the buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love my new iPhone!! I really love the face recognition feature! It’s probably my favorite new thing. Great size for viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work 14 hours a day and spend a lot of time on my phone and the battery lasts me the whole day. Also had a great camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is so superior to my old iPhone 7 Plus it is like night and day. Also, the phone is super speedy with the new A12 chip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, bought this a few months before the new model came out and was an upgrade from Iphone 7. Iphone 7 went to relative that needed a better phone. I wasn't sure about the no home button and face ID, but have come to really like how this works on this phone and is dependable. At the time I purchased, this model was on sale for the price of the 256 GB model which made it a reasonable deal. I figure I have several more model changes before I upgrade again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PHONE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, it is expensive... but hay I’m worth it. I can pay for it monthly . The size is perfect for me. Y’all.. the camera is AWSOME!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They can hear me

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this phone took it to Europe it took the best pictures! So easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Larger Screen and Bigger Storage (Max 256gb)

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone XS Max 256gb is a good phone. I’m reviewing a new device NOT factory refurbished. I don’t necessarily like that Apple did away with the home button. After a year, I’m finally managing without the home button. The larger storage capacity is worth the price. I don’t ever buy the latest Apple lineup because of the high markup. I feel it is always best to wait a few years for the cost to come down. I thought the 6s was a great phone. I don’t know how I ever got by with a the smaller 6s screen when compared to the max. The larger screen size and larger storage capacity make up for the missing home button. The max size can be awkward from time to time, but it still fits in your pocket and works with just about any hands free car/truck mount. Give it a try. I’m sure you won’t be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has all the features. Easy to master.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one of these phones for the family. Fast and reliable. No glitches. Wonderful camera. This is the best phone on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, the camera is insane! Portrait mode is incredible to use, and the phone itself is very easy to navigate and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to get the iPhone X when it first came out - way too much money. However, my iPhone 7 was in need of upgrade. I am so glad I got the XS Max. The 6.5” OLED full screen display is brilliant. I am really amazed at how clear videos are. Once I learned how to use the new touch screen - everything seamlessly flows. It is so easy to use. And the facial recognition works in the background, you don’t have to do anything special. Just pick the phone up to face level, and it unlocks automatically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my I7 plus with this phone.The difference is like night and day. Phone looks and works great

    I would recommend this to a friend