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Customer Ratings & Reviews

Your price for this item is $31.94per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3984 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers praise the iPhone XS Max 64GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and fast Face ID features, while some find the phone's weight a bit substantial. Although the lack of a home button is a point of contention for a few, the overall consensus highlights the phone's impressive performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 3,984 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! It’s fast and I like the Face ID!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    East to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen. Easy to learn to use and get set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s an iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest phone, longer screen, faster. I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera, phone size is nice, light weight design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sleek, long battery life and has a great camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the size of the phone and the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great , camera awesome , size is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my son loves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the big screen and how clear the pictures are

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate the phone great color nice size...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and product. Using it is easy and fun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of this phone. The screen is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Where to start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a 6S to this. I still have more to learn but am amazed in the past two weeks. Amazing capabilities and one of my favorite perks is it stays charged all day. I'm a small business person & used to recharging phones throughout the day. With this, I'll end the day with around 30% left to go. Very Sweet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far...so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I resisted the larger phones until this purchase. Now I'm never going back. The "standard" sizes seem so tiny and more difficult to use now. The X model has lived up to the hype. The screen is shockingly clear and the workflow is smooth. iOS is still light years ahead of Android when it comes to user experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone nothing great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit hesitant to move from my I phone 7 plus, but was forced to after a software update. This phone has an amazing camera but I really miss the home button

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has an amazing camera and is super fast. Having a little problem with some things on top portion of screen not wanting to recognize when I touch it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unable To Give Excellent Rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall quality of the phone seems to be fine after a couple weeks of use. Have problems with phone and Verizon Wireless network. Compare to my iPhone 6S I have more dropped calls, problems with iMessage and some settings not working as defined under setting setup. Have been told upcoming updats show solve problems. Battery life seems to be much better than older models, If it wasn't for battery issues on my iphone 6S I would have waiting longer before replacing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my 1st iphone and i am getting between 1 and 3 days of battery life. pictures look good. a little more time to get use to everything but a good first iphone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The biggest, best iPhone currently available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone 6 Plus stopped working and I was forced to buy a new phone. After looking at the XS Max, I was hooked with the OLED screen and better camera. I recently went on vacation and the photos and videos this iPhone took were amazing. The only reason I’m giving 4 stars is the obscene price Apple charges. I spread out the payments but paying over $1200 is ridiculous. I’m forging the $199 AppleCare and just bought a Speck case and Zagg screen protector instead.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from android to apple and this phone has a great camera, pretty easy to navigate through. Battery last a while dont have to keep charging it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm personally an HTC or Google guy myself but my wife is an Apple girl and was in dire need of replacing her relic of an Apple 5S. She was going back and forth between the XS and the XS Max. She is very happy she went with the Max. The text is considerably larger when reading websites or ebooks.

    I would recommend this to a friend