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Customer Ratings & Reviews

Your price for this item is $31.94per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3984 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers praise the iPhone XS Max 64GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and fast Face ID features, while some find the phone's weight a bit substantial. Although the lack of a home button is a point of contention for a few, the overall consensus highlights the phone's impressive performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 3,984 reviews
  • Rated 5 out of 5 stars

    Phenomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this phone is amazing! I can’t get enough of it. The swipe up motion was the best invention. It makes it so easy to multitask. My phone has been my go to for all Christmas my shopping online. Don’t second guess it! Best purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple did it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint about this phone is that I waited too long to get it. Owning the iPhone X was a good thing. I have no complaints. But this XS Max is so much better. I love the size and feel of this phone so much better. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 6S plus. The battery life is good. Lasts all day and then some. The facial recognition takes getting use to. Wife prefers the fingerprint recognition but I think as time goes by and she gets use to it, it won’t matter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must admit it took some time to adjust to this phone because of not having a home button. However it’s easy to look up topics when I’m confused. Look the face recognition features especially for remembering passwords! So far I’m in love!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using my iPhone XS max to its limits. I love the beautiful large screen. I got one with a lot of memory in it to save a lot of pictures. I highly recommend this phone to those that want an iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I laughed at my friends that had the plus sizes until o had a 6plus. I shifted to the X when it came out and immediately missed the bigger size. This size is perfect - I can see everything easily and no need to carry a mini!!! Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was contemplating between this and the iPhone XR. The XR is wider, the XS Max is longer though. I like that you can use this phone with one hand like my X. It met my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid equipment.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionality is awesome. Good quality from Apple as usual and not at all at bad price point. Works as stated and a year later I'm still learning it's capabilities. I love the size and I was skeptical at first of the color, The only con I would say is I had an issue with my previous apple phone that I couldn't wait on the newest model to be released. If you've only used a droid then this would be a great treat to experience. I recommend trying it. Like with anything new it may take bit getting use to the operation system, but after that loads of fun(in my opinion), Excellent pictures, videos and Emoji's, Great features over all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Apple iPhone XS Max 256GB phone. it works great and I am sold on Apple iPhones over the previous other brand phones I have had in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful device and speedy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has beautiful finishes, feels nice in the hand. The phone is fast and has been reliable. Facial ID works flawlessly. Screen is easily readable. I wish there was Apple Pencil recognition. I knew this prior to purchase, however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Ultimate Device. Just Switched From SAMSUNG.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive but You get what You pay for. The Best. Apple World is Totally Connected. We just switched from SAMSUNG. We were very loyal and happy but iWatch 4 beat Samsung so We got Everything Apple now. Very Happy Customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent all round phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up graded from an 8+. The difference is immense. Use this phone as my only number. Sufficient apps are available to make this phone all I need to have for banking and bill paying. Also love the way it ties to my Mac laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and a good upgrade. Really fast and reliable. A bit heavier than most phones but awesome overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone. Upgraded from a 7.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new phone. Interface and touch seem much improved since 7. Went with the Max this time for added screen size. Apprehensive at first since didn’t want a lot of extra bulk in my pockets but virtually no difference.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone can take amazing pictures. It's a perfect size phone. Once you get this size you won't go back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful phone, simply top of the line.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the aging population (larger text is very important). Better response time due to the faster processor. I'm very happy with the phone. Best buy had an excellent deal on this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. I’ve had Samsung all my life, never wanted to switch. I did back when the iPhone 6 originally released but got rid of it. I’m happy I switched back bc iPhone has come a long way with the XS Max. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great upgrade iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this iPhone xs max as an upgrade from original iPhone x. I like the overall size and screen display. If you like the iPhone plus size this is the phone for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the features on this phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the camera on this phone. My son has this phone and I always loved the pictures of my grand babies he took on it, especially in the portrait mode. I had an iphone7 and this is a big upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great on this phone. The battery lasts a long time but the phone freezes up a lot.

    I would recommend this to a friend