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Customer Ratings & Reviews

Your price for this item is $31.94per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3984 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers praise the iPhone XS Max 64GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and fast Face ID features, while some find the phone's weight a bit substantial. Although the lack of a home button is a point of contention for a few, the overall consensus highlights the phone's impressive performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 3,984 reviews
  • Rated 4 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, only have had product for a couple of weeks. Great camera. Love the big, clear screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to be back to iPhone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending a year with Samsung so I could get a larger sized phone, I was pleased to see apple come out with the large iPhone XS Max. I have enjoyed the phone so far, especially since it syncs to my iMac and iPad Pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Improved screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is a great improvement over the 8 plus I had. Face ID work pretty great, and no lagging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though compared to the iPhone X, which came out a year ago, the iPhone XS Max does not add more features apart from an awesome bigger screen and a more sophisticated camera with optical zoom, by far this one has been the best iPhone yet. FaceID works awesomely and is super-fast, and I so totally don't miss TouchID. The iPhone XS Max is a beautifully designed phone, comes with a modern iOS operating system, and is a lot of fun to use. A major step up coming from an iPhone 7 Plus, which by the way has similar dimensions but a lot smaller screen. Very highly recommended if you are willing to spend this much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect larger-sized iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an iPhone 7 Plus, I was skeptical about purchasing this phone simply because of the notch and lack of Touch ID support. However, after using the product for a few months, all of those worries are gone and I could not be more pleased with this device. Face ID is incredibly responsive and according to Apple much more secure than Touch ID. In addition, the notch it something that you rarely notice and even when you notice it it's just part of the design - it doesn't interfere with the UI as I originally anticipated. If you love big iPhones, this is the phone to get. The iPhone 8 Plus can't hold a candle to the XS Max (coming from someone who owned a 7 Plus for a few years). The screen is much better, as is Face ID. Nice work, Apple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is beautiful! The screen is huge. Easy to maneuver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Convert!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a lifelong Android user and am coming from a Pixel2 XL which I always liked. After much debate and research, I switched to apple and I am loving it so far. It's been easy to learn and reliable. Great phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XSMax 512GB is awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone XSMax 512GB is awesome. It works great as a phone and the camera is great! Our daughter was beyond excited to receive this for her birthday gift from us. It is a great phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X’s Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my phone about a week ago. I previously had a 8 plus with 256 gb and now I have 512 which is wonderful more storage space. The feel of the phone is smooth and sleek. I love the Face ID for better security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger, faster and better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Material quality of stainless steel with glass and a 7nm processor, if you’re on the fence but have the money it’s worth the purchase just from reliable usage alone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a thing of beauty that is worth appreciating based on its aesthetics alone. Its sleek, nearly all-screen appearance looks elegant and helped set new design standards for iPhones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Improved IPHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple update the the X and has a bigger screen. Great vivid screen better than the last phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this is the best iPhone yet. With that being said, if you have the iPhone X, I would not upgrade unless you want the bigger Xs Max or the gold color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone and the clarity of my photos. However, I miss the home button on the bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone I have owned

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, it was pricey, but this is the best iPhone that I have ever owned - love the size and design. Great build quality and operation and just work as it should. To me it is the standard of phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. It took a little getting use to coming from an older apple, so spend 30 minutes on apple site showing you how to do all the things you did with your old apple. Camera is great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid loves it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son. He needed a MacBook for school and gave the excuse that he had to have an iPhone...apparently, his Pixel 4 wouldn't cut it. He loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s new so battery life and speed exceeds the old phone . So far so good . Looks good too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another good alternative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t feel like paying over $1000 for an iPhone, this particular model is a good alternative. The only aggravation is trying to find a case with a screen protector. For some reason, there are very few at Best Buy. The only other aggravation is trying to use the iPhone X without a home button. This was a great by during July if you get a 24 month payment plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Face ID is awesome. Call quality, video quality and reception is all improved over previous iPhones. The Max ads nice screen size without much extra bulk.

    I would recommend this to a friend