Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $31.94per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3984 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers praise the iPhone XS Max 64GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and fast Face ID features, while some find the phone's weight a bit substantial. Although the lack of a home button is a point of contention for a few, the overall consensus highlights the phone's impressive performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 3,984 reviews
  • Rated 5 out of 5 stars

    XS awesome

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seem to always go back to Best Buy for my phone upgrades the people are way less pressuring and more helpful 6s to Xs big improvement quick and easy setup no issues so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always taking selfies, the camera is excellent! I try to keep my Jeep Wrangler and Saturn Redline washed up, and love to capture my reflection in them! Buy this phone, you won’t regret it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy change over

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from 8plus to XSMax, transition was easy and the screen is was better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return to iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to be back with this amazing iPhone. After 2 years of android, I thought it would be hard to return. Turns out it is just like coming home again. Familiar with lots more to love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone I’ve had many iPhones this is by far the best it Has not had any problems. Very durable. Battery life is great. Will recommend to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhoneXs Max

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got the phone because my old one needed replaced but I am glad because I like it. I especially like the face recognition feature which I was unsure about but pleasantly surprised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone Verizon not so sure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Phone and was assured if I switched from AT&T to Verizon I would be a happy camper. Not so much !! I had Verizon's international plan and went to Australia for 10 days. No end of trouble with Verizon, their reception, their data plan was useless even though I was paying 10 t0 20 dollars a day for it. Not at all happy with Verizon but Apple's 10S Max is Great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the iPhone XS Max for a few weeks now. I am a medium to heavy user, who uses the phone for a little of everything. I have found no faults and am pleased with the performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple is my all time favorite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you were to ask me which iPhone X you should get, I would defiantly recommend the one that I have now, the XS Max! I love the big screen and love to be able to watch movies on it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mini tablet & decent phone

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously it’s big has a solid feel gorgeous & works both as a phone & tablet. The 500gb should hold your entire music collection with Siri making a good deejay & i hear she’ ll be even better in the new iOS. My only complaint is no earphone jack. At the gym & forgot earbuds can’t run next door & buy a cheap set of buds hate apple but still like the products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really good and big.I would totally recommend this to a friend.This is awesome and it’s totally a 5 star it’s face scanner is also very good and so nobody can open it beside you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to adjust to

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I come from an iPhone 7 Plus and I was worried about getting adjusted to the new Face ID and no home button. It did not take long at all. Great fast phone and the camera is impeccable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. The clarity is fantastic. Pictures are wonderful! Hardly ever use my laptop anymore. Has my IPhone 6s for almost 4 years so hoping this phone will do just as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS PHONE

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the iPhone X when it came out and loved it but wished it was bigger because I always had the biggest iPhone available! This was a dream come true in every way possible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great big screen iPhone. I would recommend if you’re an iOS fan coming from a 6s/ 7 plus or a x user looking for more screen Real estate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an iPhone 7s. The storage was too low. As an upgrade, I decided to go for this model. The phone is new and it was reasonably priced. It has great storage, and the gold is pretty. The only criticism is that at the top of the screen, there is a rectangular black cutout. Other than that, I’m very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery and phone. It does what I needed if for. Cheaper than the newer iPhone. I needed a replacement and didn’t want to spend $1300 for a phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best IPhone thus far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new iPhone XS Max is the best thus far. It is fast, Face ID is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone isn’t much of an upgrade from the 8 plus. I knew that, and upgraded anyway, and I’d do it again. The screen is very much worth it, with a lot of room. I’m very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Camera is amazing. Great phone with alot of features.

    I would recommend this to a friend