Customer Ratings & Reviews

This is by far the best phone ive ever owned. The camera is phenomenal. And when i play music without headphones, i can actually hear it. Great job Apple!

First time iPhone user so it's been a learning curve switching from Android. It's been almost two months now. The XS Max is a big phone; I wanted a large screen and with the Otterbox Defender, it is quite heavy. Other than that, I am pleased with how the phone works and learn something new a couple of times a week.

I am happy with this product as I have owned many iPhones and this one is the best so far! Easy to navigate! Very happy and the customer service was AMAZING!

LOVE MY NEW PHONE EXCELLENT PICTURES EASY TO USE :)

I bought this for my wife who originally had a galaxy s9 plus but wanted to make the switch from that to this. She really likes it alot but in my opinion I still prefer the galaxy but it just comes down to perfence because honestly they both have their pros and cons which i wont get into because theirs plenty of YouTube videos out their to better explain it. But anyways despite my opinion it's still a great phone and i would recommend this to a friend.

This is the perfect phone for those who are iPhone fans and want the larger screen than the normal iPhone XS. My last phone was the Google Pixel 3XL - I like this XS Max better with only one downside from the Pixel. The camera is not as good as the Pixel, which is why I removed a star. Great phone all around though!

I love this phone. New features have me hooked. It’s big but not too big so if you have had a plus before and like the size this is the iPhone you want.

This has been a really good phone for my daughter (knock on wood). A year and a half in, and still working fine.

I love this phone- I bought the extra gb. I would highly recommend you to do that or your phone will not work properly

Purchased for my son who upgraded from the Iphone 7. He is very happy with the screen clarity and functionality. battery appears to last a long time.

I finally decided to upgrade my phone and it was the best choice I made. I love this phone, it has no problem recognizing your face in the dark either.

Had the phone 2yrs now No issues I love it I also own the iPhone 12 For some reason I love this phone more

After my iPhone X was stolen (my fault completely for setting it down on restaurant table) I then went to bestbuy the next day and purchased a New iPhone XS Max. The speed when it comes to fb, games or just surfing the web on the iPhone XS Max is Amazing (big difference between x and XS). Kind of Glad my iPhone X was stolen bc if not I probably would have not gotten my hands on this phone also Although I have apple protection plan, I always protect my phone with the best cases I can find which in this case Otterbox seems only right. Thank you Bestbuy once again.

Move aside android users! As always I love the quality and ease of use when it comes to Apple products. Android users are the first to put down Apple and claim android has had the features that iPhone now has years ago... but did you ever think Apple perfects the technology before actually implementing it into their products? The same can’t be said about imperfect uses of technology in android phones. This can be proven. Go Apple!

Yep! The new iphone XS MAX is as awesome as I thought it'd be. I was worried it might be too large, as I was replacing an iphone 6. NOPE! It's perfect!

Great idea doing away with the home button. Also, face recognition makes it easier when you use your passwords for apps and to open your phone.

Incredibly great quality camera i love not having a button and the full touch screen gives a great sleek look very light weight

The iphone max has some nice features like Face ID and waterproof. Besides the improved cameras it’s very similar to the iPhone 11. The phone itself feels and works just like my old iPhone besides the placement of buttons is different.

So happy I finally upgraded from my 6+. I was so comfortable with my home key that I I held off on the upgrade. So easy to adapt to new features.

This phone is superb. I love the full screen and all the features and functionalities. I finally upgraded from the 7plus and I’m glad I did!