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Customer Ratings & Reviews

Your price for this item is $31.94per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3984 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers praise the iPhone XS Max 64GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and fast Face ID features, while some find the phone's weight a bit substantial. Although the lack of a home button is a point of contention for a few, the overall consensus highlights the phone's impressive performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,984 reviews
  • Rated 5 out of 5 stars

    Love the new updates to the iPhone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is very happy with her new phone. She mainly uses it as an on hand camera and it works wonderfully for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the phone having both CDMA and GSM capabilities, this phone has become even more valuable. The screen is incredible and the camera takes extremely detailed photos. It’s also much lighter than I imagined, which is great. Add the built on sim and this phone can actually be put on two different carriers or one domestic and one international. With 512GB of storage, I’ve got plenty of space for music, movies, games, and apps; and with iCloud, photos can be uploaded freeing up space for 4K video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I’m so glad I got it. I just wish they weren’t so expensive. I would’ve gotten it sooner if they weren’t so much money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a loyal iPhone user, and while this is the first one I had without a home button, I absolutely love it! Only piece of advice I would give is to make sure you learn all the new tricks before finding yourself in line trying to use Apple Pay without the home button and fingerprint recognition. Excellent camera, screen size, resolution, and the features only available to this phone are a lot of fun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my I7 and really like this one especially the features. It has a lot of options and I really like the cameras quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's an iPhone, what do you expect?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for me, but my girlfriend raves about it endlessly, which means it's good. Price is stupidly high, but it's an iPhone, what do you expect? Supports fast charging but comes with a 5v 1A charger which is just cheap and lazy on the part of Apple. You can get a USB-C fast charger for another $50 or whatever which I guess when you've plunked down 4 figures for a phone is a splash in the pan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Awesome camera. I thought this phone wold be too big for my small hands. But is it a perfect fit for texting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the X but love that it is a little bigger. Not as easy to use, but the X was not a one hand phone for a lot of things either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is the best one yet. Finally enough memory to handle my stuff. Best Buy made the phone purchase simple and great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera and video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one the best iPhone I ever had! The battery life is much better and I can go anywhere without worry about the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loving this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started out with the XR to save money. But it just wasn't right and I can't say exactly why. The screen display was hard on my aged eyes. So I switched to the XS Max and I am totally thrilled by it. It is just perfect. Yes it cost me more but I am really better able to see and use it. I didn't get it for all the bells and whistles either. I just wish I could have gotten more memory but I couldn't justify the extra $ for that given my lifestyle. I will just have to keep an eye on memory control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. I've been using it for almost 2 years. No issues. Even the battery is still holding up...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. I've been using it for almost 2 years. No issues. Even the battery is still holding up...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all Apple products it was easy to transfer my phone contact information from my last phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple SX Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am happy with the Iphone XS max. A good friend suggested the XS instead of the 11 and I am glad he did. I have only had it for a month but so far I haven't had a problem I notice the battery life lasts longer then my previous phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this phone. Face recognition works flawlessly and there are no delays when authentication is called for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, really didn’t have intentions of upgrade but when I saw it I loved it n so far great especially the batteries last longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old IPhone with new XS Max and got a great deal from Best Buy. Very pleased with the purchase and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a definite improvement over the 6 plus I used to own, and I enjoy it more than the Samsung s8+ had before this. Camera is stunning and the phone seems snappy responsive. Battery is a 2 day battery if you don’t play games or love on Facebook. Did figure out the Samsung s3 frontier watch I had does not work very well at all with this phone. The new series 4 44mm apple watch however is doing fantastic so far. This is apples best phone to date and I shall hope to have it for many years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone, not superior.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This top of the line phone is only slightly better than the Samsung S9+, but still an excellent phone. The iWatch is superb.

    I would recommend this to a friend