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Customer Ratings & Reviews

Your price for this item is $31.94per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3984 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers praise the iPhone XS Max 64GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and fast Face ID features, while some find the phone's weight a bit substantial. Although the lack of a home button is a point of contention for a few, the overall consensus highlights the phone's impressive performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 3,984 reviews
  • Rated 5 out of 5 stars

    Big on big

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! Long lasting battery, great use of no home button, and great screen placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple is the best.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, light weight, great graphics, good battery length.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally an iPhone I can use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone XS Max is amazing. The size of the screen is perfect. And the phone functions flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an Android fan but my wife loves her new iPhone. Pluses are big screen and wireless charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1s phone purchased 7+ which I loved and hadn’t even thought about any other model until 10Xms

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone was afraid I wasn’t going to like switching from android but it was an easy change

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! Battery life lasts longer than my iPhone 7. It did take a bit to Lear to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far my favorite iPhone I’ve had yet. The color is nice and the big screen is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love apple

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone is still hanging in strong ! And the camera is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size and screen definition are great. No issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. The screen is huge and the facial recognition is so amazing. Such a great feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service by your sales agents

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I go into BestBuy in Woodland, CA I feel like a valued customer. They always have time to help me. Recently I bought a Dell laptop, iPhone and iWatch and I'm loving it! The iWatch is taking a bit of time to learn how to use. I wish it came with printed out directions on how to utilize everything on the watch, it's trial and error. I love it when Mickey Mouse talks to me, brings a smile to my face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best iPhones I have owned. The phone has a large easily readable screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the 8S plus the new features are fast and battery life is improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had alot of iPhones and this one I love the most. And the battery is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Movies look great. The phone runs great. Photos look awesome. Overall pleased with the phone so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a android user and love this phone. Love the facial recognition. Coming from a Samsung for the last 10 years my last iphone was a 3GS. My rub with Apple has always been they control your content and music. My wife never switched so we were offered two for one deal through Verison. So far, very happy I made the switch. My music the last several years has been mostly from Pandora so the music is really no longer an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Super premium look and feel. Face id seems to be a little bit faster and more reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife and Daughte happy so....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my Wife and Daughter 6S Plus for XS Max and they are happy so I'm happy win-win....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm hooked on apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing my home button but just like everything it's a learning curve overall love this phone!

    I would recommend this to a friend