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Customer Ratings & Reviews

Your price for this item is $31.94per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3984 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers praise the iPhone XS Max 64GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and fast Face ID features, while some find the phone's weight a bit substantial. Although the lack of a home button is a point of contention for a few, the overall consensus highlights the phone's impressive performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 3,984 reviews
  • Rated 5 out of 5 stars

    Great phone for a teenager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Awesome price point. Great for a new phone user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone ever, I love the camera it’s very clear ,come out with great pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone XS Max is wonderful; upgraded from a 6s. Ordered online, drove to store, picked-up -- couldn't be easier! Had to call Verizon Support to get MyVerizon updated to activate the new iPhone; not hard, just a little time consuming. Overall, very satisfied with Best Buy price and customer service, absolutely love the iPhone XS Max, and Verizon is okay, but MyVerizon needs some improvements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, works great love the screen, very expensive but. Photos are perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an iPhone 6s plus, I was expecting to be impressed and so far I haven't been disappointed. The face ID function to unlock the phone is great, the camera is definitely a step up and has the nice portrait mode, and overall everything is much quicker. It took a second to adjust to the bigger screen and the placement of things for the keyboard, etc., but overall, no regrets on the upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this phone, the camera is nice and has good features. The only thing I’m not crazy about is sometimes the face regognition can be hard to use and makes you try multiple times. Other than that it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my IPhone XS Max. The battery life is amazing. I can go a full day on a charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I ever have had sleak looking very fine made item can’t be beat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is in heaven with this phone. She loves the Camera and the headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is significantly faster and with better cell service then my last phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera on the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is great. I really love the camera on this phone. It takes great pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful, fast and exciting product. Superior to other phones I’ve used in the past.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A Good Phone With A Great Camera but EXPENSIVE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a Note 9 to the XS Max because of a recent hearing aid purchase that would work better with an iPhone. The Note 9 was a better phone for a much better price. Where the XS Max beats it is with the camera. Much better pictures and more options. There also seem to be more android apps with no charge than iPhone. I also have tried every free iPhone app to stream to LG and Samsung TV's and "it ain't happening". The phone has a nice screen but I also think the note 9's curved screen has it beat. I'm not sure if I'd buy it again but it will do, as I tend to keep a phone a while.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok spending 1400 to buy a cell phone sounds crazy. But I would do it again in a second. This replaced the 8plus and is better in every way. Can’t believe how much faster it is at everything. Camera and video are awesome. I compare this to my 2000 plus mirror less. This one was AT&T as i need it for work to make calls in some remote areas. I put a case and screen protector on it the same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is awesome on this phone! seemingly at least double my old 7S Max!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xs max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow large screen but easy to adjust to. The color is slick and sophisticated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use phone and takes great pictures. Would recommend it to my friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No home button is different at first. Bring the headphone jack back. Cumbersome to have the extra piece to plug in headphones and you need a splitter type of you want to charge your phone and plug your headphones in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xs Max is a nice phone. Easy to use, face reconition much better than previous model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple’s Latest and Greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a smaller iPhone. I’m very happy with the size of the iPhone XS Max.

    I would recommend this to a friend