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Customer Ratings & Reviews

Your price for this item is $31.94per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3984 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers praise the iPhone XS Max 64GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and fast Face ID features, while some find the phone's weight a bit substantial. Although the lack of a home button is a point of contention for a few, the overall consensus highlights the phone's impressive performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 3,984 reviews
  • Rated 5 out of 5 stars

    Great, big iPhone - love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love the new iPhone 10s max. It took me a few minutes to learn the new gestures and features that were different from my 6+. I love the Face ID — so convenient, especially for Apple Pay. The large screen is great, but I do miss having a white border as it all looks black, but I got used to that. I’d buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great phone. Good camera. Good quality....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Iphone so far!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone I had the Iphone 6plus as my first Iphone than I got talked into the Samsung S9+ which was a beautiful phone with great pictures and tons of options. However I had to switch back to the Iphone and so glad I did. This phone is built beautifully and nothing beats the smoothe operating system of Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen & the camera is amazing quality!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the switch from Samsung to Apple and so far, I do not regret it at all. I don’t regret that I chose the larger model either. I can’t even tell the difference anymore that I now have a larger phone. I traded in my Galaxy S8 for the iPhone XS Max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apples best phone yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone great camera best apple phone yet!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful phone, awesome quality camera!!! Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter got this phone after upgrading from the 10. She loves it and is on her 5th design of iphone so is very versed in Apple's operating system and overall generality of the phone. Very pleased. Recommend getting at least a thin protective cover as phone is very slick and prone to unexpected slips and drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I average one iPhone a year....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I had the XR 256 gb just before this. I would say that I feel like I still have that phone when using this. But I do notice the housing difference, this one is sturdier, and the lcd is different which I don’t notice a whole lot. Maybe side by side would be easier to tell. Overall I love the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applesauce

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone I was hesitant at first being it was the only model in stock at my time of purchase and the most exciting part about the purchase is I earned $270 in a gift card for my trade purchase. I even walked out with something in my pocket. You can’t go wrong with the sophistication of Apple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone, the screen provides a beautiful picture, plenty of new features, apps galore for whatever you need. The face recognition is a nice feature for security and ease of opening your phone. Best security available for Apple Pay. The overall size of the phone is the same size as my bank checkbook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dazzling performance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, Apple does not disappoint. I was about to switch back to an Android phone but have owned a better share of iPhones. Glad I stuck with it. Once I adapted to the new interface like the lack of a home button, I am more than pleased!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone that takes best pictures!! With mask on bc of Covid, Face ID is a little inconvenient. Still have to enter codes for now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great iPhone but with few issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with the iPhone max... the screen has a very warm color tint... while the 2017 iPhone X.. had a blue tint to it. i am okay with the warm color screen.. but this release is too much yellow on the screen. Also there is a stutter on video playback if your watching videos on the iPhone max. To avoid the stutter lag on the videos you have to turn off true tone. also if you don't like the yellowish tint on the screen, you have to play around the settings display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone is more than what I thought

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with my purchase, this phone is more than what I thought it would be... the graphics, pixel, and sound is amazing. I love it!!! The Best Buy App and service was phenomenal. I definitely will be making more online purchases through this app in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Súper teléfono

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time smart device enthusiast Great screen size, at first thought it may be too large.. Has a wonderful feel to it, colors are rich and resolution is sharp. Operating system is solid, the new UI gestures are magical ! Apple knows how to do it.. get this machine! You'll not be disappointed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but not the 11

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this phone for exactly one week then returned it for the 11 pro Max. For the price you might as well make the jump to the 11.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone yet. This new iPhone XS Max is the best iPhone I have ever owned. With the removal of the basil is the larger screen is so much easier to handle with one hand. Pricing is a little steep, however I find myself using it more and more instead of automatically going to my iPad or computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say it’s a phone and seems to do what I expect it to do I like display but disappointed with the screen protector I purchased from Best Buy as it seems to take away from crisp ness of my phones display and doesn’t seem to fit well will be looking to uag to see what they have to offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The latest and greatest iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the phone is great. The Dolby vision and HDR are of great quality and really immersed me as I watched movies on it while on my Cruz. This phone really takes great pictures as well. I took a lot of pictures while out on the Cruz and they all look life like. This is truly a great phone.

    I would recommend this to a friend