Customer Ratings & Reviews

I WAS RELUCTANT TO GO BACK TO THE IPHONE AFTER BGOING TO ANDROID. BUT I'M GLAD I DID. ASIDE FROM SOME WIFI ISSUES, THIS PHONE MADE ME REALIZE SOME OF THE ANGST I HAD WITH THE SAMSUNG S9 PLUS I HAD. (TEXTING, SOFTWARE UPDATES). THE BUILD AND QUALITY IS TOP NOTCH TO ME. REMINDS ME OF THE VERY 1ST IPHONE

Love my new iPhone X’s Max very fast easy to use once you get used to not having a home button. My only complaint is the price it’s not worth what I paid.

You either love the products or you think they're over priced for what you get. Bought this as a gift and the receiver loved it. I don't recommend apple products myself to others due to my own sense of value, but there's nothing wrong with this large friendly easy to use phone if money is no object.

This iPhone is the fastest phone I have ever used. The screen is big and beautiful and looks amazing while watching video and editing photos. I am also very impressed by the camera and processing functions as well. 5 stars, all the way!

Having pretty much everything Apple in our home I decided to purchase my first IPhone. There are some things I miss about an android phone but I really like the fact that everything on this phone works so smoothly. Apps just seem a little more polished on iOS.

Bought this for my son for his birthday. It’s his first phone and he was beyond excited. He loves the phone! The staff at Best Buy were so helpful and patient with me. Best customer service ever! I will never go to Verizon store for a phone again. Always Best Buy now!

I upgraded from an iPhone X to the iPhone Xs Max and I love it! The bigger screen is perfect for looking at videos, playing games, using maps, texting and emailing. The camera is amazing! The weight of the phone is just right. It fits nicely into the pockets in my purses, even with the case on it.

Upgraded from the iPhone 6s and couldn't be happier. The screen resolution and camera are amazing. For the price, it should come with the fast charger.

I do not need to explain how good this iPhone is. However, I am very excited about AT&T’s unlimited data plan that I chose for service with this phone! $80 overall for unlimited data and free HBO along with much more entertainent choices to be streamed in HD! Very happy with my purchase!

The phone is awesome. I upgraded from an iPhone 6. It's so fast! Pictures are spectacular. I love it. But you can see and try them out anywhere. The experience of buying at Best Buy is what counts the most. The people were great, and really took the time to make sure I was setup properly.

Once again, the apple phone is great. Went from a iPhone 7plus to the iPhone XS max and a huge difference. Takes some getting used to not haveing the home button but was easy to use and got used to it in a day or two. Same physical size as iPhone 7pluse give or take, just much larger screen.

I purchased this phone because I wanted the bigger screen and I use video and camera for my work. I had the X and loved it. Moving into the Max has been an easy transition and even though a small upgrade the screen size and battery life were worth it. Totally a personally preference.

From an iPhone 6 Plus, I went to an iPhone X but always felt it was on the smaller side. Enter the iPhone Xs Max - it seems my problem is solved. So far so good! Purchasing at BB was easy on Day 1. It was quick and painless.

If you want the best, this is it! Especially if you watch videos on your phone often, this screen is your best option. The XR looks really good too at a much better price point. I actually went in the store to get the XR, but made the mistake of comparing the XR and XS side by side.

Glad I waited to get this during the Holiday were I did save myself $150.00 off the retail price for the phone. It was a pleasant surprise but still would have purchased without discount. Great phone that is worth every penny and have had 0 issues with it since I bought it in December.

I have been a loyal android customer for years. I was a little sceptical about jumping over to Apple. I decided to finally do it and I am glad I did. The battery life is amazing and the phone is just the right size to be able to not always have to carry a laptop with me. I love the phone.

This feels like a nice phone. It functions well but a few apps seem to be glitchy. The Face ID works well most of the time, but can be slow on occasion. I expected the “ max” version to be a little bigger than my old 6s plus but the overall size is identical. Just the screen is larger.

This iPhone XS Max is a great phone. It is just the right size and it looks good too. Glad Best Buy had this one and the x model side by side to compare them with out being pressured into buying. So far have not had any issues with the phone. Thanks for having it in stock. Bb.

The phone is big but not too big. Great screen. It is fast and the face recognition is much faster than the old X. Above all the camera is the best cell phone camera around. I compared it with other phone cameras including the pixel and the old X and the picture is noticeably superior.

By far my favorite iPhone yet! Hadn’t upgraded since buying my 6 the day they came out. The camera is amazing and the screen is so brilliant.