Customer Ratings & Reviews

Looking for a phone to replace an ageing 16gb iPhone 6. Was wanting to wait for the iPhone 12 release, but the discount on the XS Max was just too good of a deal to pass up. Very happy with the phone, the process of upgrading and value.

looks and feels great, perfect size for my ape mitts, I suffered a year with the tiny X. Expensive, it was over 1500 dollars. Crazy, you can buy a MacBook Pro for that... In my case its worth the money for sure.

I’ve been an android user for 15+ years but decided to switch to iPhone. After learning the Operating system it works great. I love how much memory I have and I don’t have to worry about an SD card malfunctioning and losing all my photos.

Yes, IPhone May keep it simple, but in my mind they have perfected any and every phone they release. Their products are amazing and extremely reliable. Best Buy always has the best deals, so it makes it that much easier to get a product I love, while saving money.

This is no different than the iPhone 11 other than one less camera. The only thing I would change is the audio. I traded my Samsung Galaxy Note 8. When I watch videos without earbuds the audio seems a little weak. Other than that I love my phone

The iPhone XS Max is a great choice is you are an apple person. I haven't had any issues with it. The screen size and resolution is impressive. It holds a charge really well, and recharges very quickly. Definitely recommend to others who are in the market for a new phone!

This phone is decently fast and has ok battery life. It’s still way overpriced for what you get.

Purchased iPhone X for my wife few months ago, gave it to my son and purchased this iPhone XS max for my wife as replacement.. my wife is using it to capture videos of my son during soccer games, they are much improved from prior phone. She loves it, and I love it too.

Upgrade from Apple iPhone 6 Plus! Big difference all way around! At first I was not used not having a home button! Few weeks later I don't miss it ..Much Faster..New iOS is smooth !! The camera takes great pictures ..Only downside is the price but it's worth it to me.

I was on the fence for this i phone but I do like all of the updates moving from and iphon 7 plus to this one the speed is amazing .

Bought 2 phones, and one worked like a dream. Went though the same process with the second, and it was a nightmare. My computer would not recognize the phone (even though it immediately did so with the first), then once we got it to work, within three hours it developed the "Black Screen of Death". The only good thing was the help I received from Best Buy. They swapped it out, and now we have two working phones. Word of advice: NEVER ENCRYPT YOUR BACKUP...save it to the Cloud...it is worth the extra money.

This phone does everything well, but there is really no wow factor ... the large screen largely eliminates the need for an IPad while traveling, but there is really no 'wow, this is next gen technology' feeling when using the phone. Very competent, but also hard to tell apart from other phones on the market. And then there is the cost. IF this was a MUST HAVE, then its a different thing, but this is a competent phone, so the cost is not really justifiable unless you are using a Iphone 6 or 7 or older model.

One can really appreciate the bigger screen area of the latest iPhone. You can watch videos comfortably without straining your eyes. Other features of this iPhone are always the best from Apple. I had been using iPhone ever since and satisfaction is always guaranteed.

Having used android phones from the beginning, there was defenitely a learning curve to use an iPhone. Love the clarity of pictures and large amount of data. It was a lot heavier when I added the case and tempered glass protectors. I just need to get used to it.

Amazing phone. The screen size is great to consume media. Resolution is high and sharp. Overall performance is snappy. Handles many opened apps at once very well. The camera is another amazing feature. The photos taken look professional and videos are no joke either.

If you’re an apple fan and must have the latest technology then go for it but If you’re already rocking an 8 or up and low on cash I’d wait. But if you balling out of control go for it and enjoy the new Animoji’s and all the other update iOS 12 has to offer techie

This is pretty expensive but if you have the extra funds, this is an amazing phone. The large screen is great for youtube and netflix. The picture quality from this camera is breath taking for a phone.

Great iPhone! I bought it when it first came out, and looking at tall the new iPhones now, it's essentially the same in terms of functionality. I'm still happy with this phone and still does exactly what I need it to.

I was Skeptical about getting it because everyone was saying there was no need to upgrade from the iPhone X but yes there is the full screen color ratio and everything is better and faster I love it

Display is to clear and the phone is easy to use. Phone does tend to get hot though with the slightest use.