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Customer Ratings & Reviews

Your price for this item is $31.94per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3984 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers praise the iPhone XS Max 64GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and fast Face ID features, while some find the phone's weight a bit substantial. Although the lack of a home button is a point of contention for a few, the overall consensus highlights the phone's impressive performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 3,984 reviews
  • Rated 5 out of 5 stars

    Another Super iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded because my 6SPlus was showing signs. Plus, I just wanted a new one. :-) The X series is amazing. Same reliable Apple technology and the familiar iOS. With each upgrade, there are fewer unexpected issues, in operation and with the iOS upgrades

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing I had it for awhile it works good it looks good never had a problem with it it’s good for every use calls text social media and google I love this phone totally recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very smooth phone overall.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching from a android to apple I was expecting to have a lot of issues with operation. But it wasn’t that bad. You can do a lot more with android than apple, but I can tell the hardware apple uses is much nicer. Overall it was a nice upgrade .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FUN TO USE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got the iphone as my samsung was not working . This is my first iphone . I love the text messages that you can send . It is alot easier to use than the samsung product . Highly reccomend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone. This is an upgrade from my previous model (6 plus) and apple knows how to make phones. I love the features and how everything works and works well. All my apple stuff syncs flawlessly and never crashes. Their security features are second to none and I feel confident my stuff is secure. My only negative is the price of all phones now. But either you pay or you don't, so no reason to complain. If give it 5 stars of the price was a little lower. I still love all my apple products!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Easy transfer; no glitches. Taking me a while to get used to going from old to new, but that's just me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an oudated phone today, but was a great phone and does it's job. Highly recommend this phone. Although be ready for the big form factor. I eventually moved away from a Max phone, because it was just too big.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Apple fan so I have no point of reference as to how this phone compares to other brands. Based on its own merit, it is amazing! The screen size, the picture quality, face recognition, ease of use, the list goes on...This phone does not disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s supposed to be the theory with an upgrade, but not always the case. Sure, processors become quicker and resolutions improve, but I enjoy this iPhone completely. Glad to have the big screen back, after going with the iPhone 7 on my last upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you “need” the latest and greatest, here it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, long-term Apple phone owner, this one is faster but otherwise fairly “super” difference from prior years. It’s my first time with the larger screen/size, which I’m finding I do like!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from an iPhone 6 Plus to the max and I love the upgrade. Initially was thinking about the XS 5.8 but the 6.5 inch screen was best. I do miss the home button but I’m getting used to Face ID. It’s pricy but i don’t upgrade yearly so worth it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last several phones have been IPhone. The last phone I had was an IPhone 6s Plus. On this phone, I enjoy having speakers in two places, at the top and the bottom of the phone. To learn to use the camera features, I took a workshop at the Apple Store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Favorite iPhone to Date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing! I have officially had it one week and it has lived up to ALL of my standards and then some. I am still learning all of the new features everyday, but Chesneythehitlthis phone is absolutely beautiful and very much worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsm!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Samsung absolutely love this apple. The picture quality is stunning. The speed of operation is fabulous. The image quality is unsurpassed. It was challenging to adjust to the new system but I’m getting the hang of it and love the apple format

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone XSmax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the iphone 7plus and my husband updated me to the XSmax. I love the camera on this iphone. I was able to take the most amazing pictures on our recent trip to Costa Rica. Having it water proof is a definite plus when at the beach or pool. It took some time to learn how to close out all the aps, but since I learned that little trick, I'm happy as a clam and love my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really hesitant to purchase the iPhone XS Max after reading other posters complaints with screen colors, WiFi/LTE connectivity and it’s overall size. I can honestly say that I haven’t experienced any issues. My XS Max is a awesome phone so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m always raving about Apple products, and after the experience of purchasing my last Apple iPhone XS Max from Best Buy, I will continue using BestBuy to take care of my Apple product needs. Great service with experienced employees!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, the camera is amazing. The only downfall is the battery life. I feel like I’m always charging it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It probably washes the dishes, too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is freakin' awesome. I'm not usually an early adopter, but this was a Christmas present and it's light years ahead of my iPhone 5. I love that they're starting to make these things idiot-proof since I need all the tech help I can get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, wish it were a bit cheaper but good camera, very functional

    I would recommend this to a friend