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Customer Ratings & Reviews

Your price for this item is $31.94per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3984 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers praise the iPhone XS Max 64GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and fast Face ID features, while some find the phone's weight a bit substantial. Although the lack of a home button is a point of contention for a few, the overall consensus highlights the phone's impressive performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 3,984 reviews
  • Rated 5 out of 5 stars

    iPhone XS Max is the Best Buy for an upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone XS Max was a great purchase. The ability to use the charging station in my car is a great feature. I love the face recognition. The larger screen is very useful as we are getting older. The cost is way up there but it was worth it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skeptical first but now very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Really wasn’t impressed with the demo at the store but took the plunge anyways since I shattered my 6s plus and very happy I did. Love the features and face unlock works splendidly even in dark, with glasses, with shades and hat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone but overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good phone but the price is a little high and you get more with other manufacturers at lower price points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APPLE’S BEST IPHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive but I’m upgrading from a 6s, so I saved up for this. I’m extremely impressed. It’s exceeds all of my expectations. Any of the new Apple iPhones are good. Go with what you need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs to have the big charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones like always. Camara is amazing good. I wish they had include the aux adapter like they did with iphone x.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good looking phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been an android user for a long time I’m still unsure about iPhone but this phone is very fast and feels nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty much the same as the older model.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. The lack of home button took some getting used to. But I love all the space. It takes great pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone but expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone meets all my needs, takes great photos and the speakers sound amazing. This only downside is the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    different phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss the home button and the swiping feature doesn't work well. Great screen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works well such as the camera. It has so many ways to enhance the pictures you take. Portraits can have many different options for the backgrounds. The phone itself is so easy to use with the new face recognition unlocking feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife. She uses her phone constantly. After over a year of hard use the battery life is still excellent and the phone performs as good as it did when it was new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just Switched from Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of contemplating, I finally took the plunge and switched form Galaxy to Apple. Was it worth it? Yes and no. There are some simple tasks that I cannot seem to figure out with the iPhone, but there are many other features that it adds that Samsung was lacking. Face ID is the one that stands out the most. Overall, I find these platforms to be fairly even, and I recommend it to current Apple or other Android users. But it definitely isn't the end all be all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best phone I've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far, the best phone I have owned to date. Have always had iPhones, but I did try Samsung S7 & S8, and also Google Pixel 3 before purchasing Xs Max. Having the larger screen size without the bezels makes the experience much better, would have been 5 star review but Siri and voice recognition is still far behind Google. Still a great phone, which I can use Google AI on iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just switched from my 6 plus to my Max 512. Easy to learn new feachers, but doing things with a home button has slowed me down. Still have not fully utilized everything this phone can do, but I know I will have time to grow into my new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 6s max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone out there!! Hands down. I upgraded from the 6s Plus and it’s totally worth it. I did my research and found out that if you have the 8 it’s an ok upgrade but anything below 7 is a must. Great camera and it does amazing things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone! I like the feel, slim, sleek, easy to hold, and I really like the full screen coverage, no border. The camera is beyond spectacular, & face recognition is very handy. I really haven’t found anything about it I don’t like yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from 6s plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I upgraded from 6s plus- my battery was dying all the time and I knew I had to upgrade soon. Thank goodness for best buy credit card financing! I got the gold iPhone max and don't regret it! make sure to buy a zagg screen protector!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s an awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is just awesome, I would definitely purchase two, but see the way my bank account is setup it won’t allow me to. Just know the awesomeness of this is unmeasurable. BIG FACTS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter loves her Apple - iPhone XS Max 64GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an awesome buy an the best priced around the Mall. Not only that! I always get her hand me downs and really looking forward for next year that she up grades....lol You will see her next year at Best Buy buying her new phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone home

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a phone is a must. I love this phone but I must say it was way too expensive. It’s ridiculous what these companies are charging for these phones. Overall, purpose has been served.

    I would recommend this to a friend