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Customer Ratings & Reviews

Your price for this item is $31.94per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3984 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers praise the iPhone XS Max 64GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and fast Face ID features, while some find the phone's weight a bit substantial. Although the lack of a home button is a point of contention for a few, the overall consensus highlights the phone's impressive performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 3,984 reviews
  • Rated 5 out of 5 stars

    Incredible features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm learning every day more incredible things the more I learn to used the more I realize there is still so much more still to learn I love I could never get tired of using it. The phone has made so many things easier for me. Great phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was simple to switch all apps and other important stuff from old phone to this new one. Works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter loves her new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has been nagging me to get her this phone from the minute she heard of it. We are now both in love with the quality of the pictures and videos, such an excellent camera. Apple has truly outdone themselves with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a beast of a phone. I haven’t really immersed myself in everything it has to offer, but for what I’ve experienced so far and how it feels, I’m giving it a very well deserved five star rating. I’m loving my new IPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is truly amazing. Screen is incredible and I can notice the additional screen size versus the 7 Plus. Only downside is it is a little heavy. Because of the steel border on the sides, I am going to try winging it without a case.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely screen size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used iphone X before and changed to XS MAX. I prefer this phone because this has a nice screen size. speed also really good. but face recognition speed I don't see any difference. I recommend this phone who loves big screen phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an avid iPhone user and bought this one to upgrade. I was a little leery of losing the nav button, but so far, I haven't missed it. The camera is amazing. There are some new things to adjust to, but I'm sure in time I'll learn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best IPhone ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using the iPhone XSMax. It has a great camera. I don’t miss not having the home button at all. This larger phone fits my life style and the facial recognition is a plus! Apple has done it again, only phone I will bu!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was waiting for this size to come out, I have had the Plus sized iPhones since the iPhone 6. This one doesn't disappoint! You may want to have big hands for this one, otherwise its going to be bit uncomfortable to hold on to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go big... or go home...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had a iPhone, and always will. I actually bought this one for a gift. It’s a little bit too big for me... just because I always keep my phone in my front pocket... but, for a purse, or back pocket... it works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem is the button to take a picture that freeze at times. Picture quality is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone, some issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy this as a replacement for my old XS Max that died because it got wet. The water resistance/waterproof rating really didn't help when it dropped in the pool, it died instantly. Have had random lockup issues in the past where phone was unresponsive and needed to perform the hard reset to fix. This replacement was a good value as it was on sale for 1/2 off, but only thru financing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One great product just got a supersize. If you were looking for an iPhone that's the size of the 8 Plus with a screen that fills up almost the whole device. Then look no further than this device. That battery life is just average.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade and new camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on day one and upgraded from my iPhone 6 Plus. I was expecting a larger screen but with no home button; it does make a difference! Screen to the edges and super fast processors! Must buy even if you have the last model!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone with excellent Face ID recognition, no issues at all. Fast and is more solid than previous iPhones. If you buy the Locke’s version and pay full price, request unlocking within 2 weeks with your cell phone company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently I switched over to apple because I wanted to test out there products after 6 months of having my 6a plus I switched over to this new beautiful xs max it is worth every penny not to mention it’s helping me a lot in life

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the full screen coverage, but really miss fingerprint ID which was so useful for my needs. I like the added storage, as I have a ton of songs, but could actually use a full TB. The main reason I switched was that my AT&T iPhone 7+ was getting terrible reception, which made doing my job more difficult. So far Verizon seems to have better coverage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BEST IPHONE EVER!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since day one of me getting my iPhone XS MAX I’ve completely loved it!!! Works fast, all screen, best picture quality... upgraded from my iPhone 8 Plus and great discussion!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone nothing great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back camera is amazing but the front camera seems to be a little distorted besides in the camera app

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera takes amazing pics. Look professionally done. I will never use anything but an iPhone

    I would recommend this to a friend