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Customer Ratings & Reviews

Your price for this item is $31.94per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3984 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers praise the iPhone XS Max 64GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and fast Face ID features, while some find the phone's weight a bit substantial. Although the lack of a home button is a point of contention for a few, the overall consensus highlights the phone's impressive performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 3,984 reviews
  • Rated 5 out of 5 stars

    Amazing technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my husband to replace his 6. He couldn't be happier with it, except he wishes he could charge the phone and have earbuds plugged in at the same time. Easy fix with wireless earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a big difference!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to purchase this phone. Huge difference between my 6s and this! However, I highly recommend you get a case AND AppleCare - my phone chattered the back glass within 5 days for falling 5 inches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Apple iPhone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an iPhone 7plus and it is a great phone but we needed one more nice phone so we bought this one. It is simple to use, has a great battery life and the size and screen are super. The display is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From not having a home button to getting SIRI’s attention with the side button to the awesome two cameras, this phone was the best upgrade I have ever had. Not having a home button took some getting used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Similar to my 8 plus and faster. Overall the X model is good just pricey. I like the size as it helps with viewing and can do remote controls in an emergency (IT work) smaller X was too small for this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues with the phone in the beginning freeezing but update came out and it’s fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I held out for a long time waiting to get a new iPhone and this one took some getting used to I must admit, but now I can never go back. It is perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great piece of hardware / amazing speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    new iPhone xs Max very large screen, but not too large of a footprint overall for the device. very fast, sleek, same IPhone items you expect, but beefier.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 STAR AND THEN SOME!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my iPhone 7 to the XS MAX, and what an upgrade!!! This iPhone has so many tips to just keep making it better. Im very impressed and if you’re going to upgrade, don’t settle, go for the MAX!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great phone for my business needs

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the phone so useful in my daily needs. I never have to give a thought to exceeding memory. The gps plays thru my cars audio system. I enjoy listening to music too from my music files.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best there is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone XS Max is a good phone. I upgraded From the iPhone X and was happy with what I got. The camera is better and the picture is a little better. I was bummed out the video play back on it didn't use the full screen so it was like watching it out of my iPhone X. I'm sure there will be an update that will fix this issue but for right now the problem is still there. Best phone money can buy that's for sure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The screen is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is so nice! I love the bigger screen, went from iPhone 7+ to this no comparison!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time getting a iPhone and it's awesome. I went from a android to a iPhone and it's way better. So much different stuff on this iPhone. Plus the color on pictured is awesome. It is so worth buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always hated to upgrade to the latest technology for this product simply because I am completely satisfied with my 4 year old phone but I am amazed with all the available feature/s of the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow what a beautiful big screen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the iPhone X on steroids! Camera is great, battery life excellent! The only concern I have had is wireless connection capabilities is definitely has a lower range! Other than that a great phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone combines all the benefits of the iPhone X with the screen size of the Plus line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been an iPhone user since the 3Gs and have loved them ever since. I know people complain about the price, but if you’re not upgrading every year it’s definitely worth it to own something that will last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max 256GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone! Still learning all the latest features. It was hard at first not using a "home" button, but I'm getting used to it now and using Face Id instead of a fingerprint. Price could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a 6S plus, so form factor is similar, still learning new features, but no complaints so far. Yes, it's a little price, but used the trade-in for old phone, and 12mo no interest with Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone some things are harder to get to but I still like the upgrade from my 7 plus.

    I would recommend this to a friend