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Customer Ratings & Reviews

Model:
MT5E2LL/A
SKU:
6009451
Your price for this item is $1,149.99

Customer reviews

Rating 4.8 out of 5 stars with 3975 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 3,975 reviews
  • Rated 4 out of 5 stars

    Great looking phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not super different than the last iPhone. But nevertheless iPhones have always been super stylish. The front camera does take really crisp clean pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being such a big phone apple software doesn't take advantage of the real estate. The iphone is a good upgrade but not if you are coming from the iphone x.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the iPhone 7 to the Max. Took a little while to get used to the new phone without the home button, but am now fully operational. Great phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the phone a lot. I just miss having the home button. Sometimes I think it’s very sensitive to touch & I end up calling people I didn’t mean to call.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    overall great - DOES have reception issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not much to be said on top of the official reviews. I just want to confirm the fact I am running into weaker LTE rates compared to my X and my wife's 7 Plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the price is cheaper. It could be better. It should be able to connect to my Samsung friendly, to do that you need Apple TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just a bigger screen over Xs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally paying more to have a bigger screen. Everything else is exactly identical to the Xs model just $100 more

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It failed once. The screen was unresponsive but I read a review about this phones failing like this often. Only happened once.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone but one problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, only issue is I lost some phone contacts on transfer from old phone (7s) and not sure if anything to do with anything. Annoying.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love the phone. No doubt about it. Very fast. The problem is the cell signal. It’s horrible. My iPhone 7 with att in the same areas would be 4-5 bars. iPhone X’s max maybe and I mean Maybe 1-2 bars. My wife’s xs max is the same. Every where I go I get avg 1-2 bars that’s about it. Apple needs to fix this

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for making videos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhones have always been great with their cameras but you can only go so far I’m more mad about the no fingerprint sensor which Samsung phone has

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geeknerd

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple girl in an Apple world. Always and forever. Sure. Great product. Time for a new one. Breaks too easily though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could have stuck with my 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I would have bigger viewing screen; but it’s just the same as the previous versions since it black bars the sides of the screen anyway.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Could have kept my 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I would have bigger viewing screen; but it’s just the same as the previous versions since it black bars the sides of the screen anyway.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Luv it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First phone since 6plus.. loving so far but really haven’t had long enough to be 100 positive.. camera is amazing which is important to me..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having this phone because it easy to use. The camera is great. Love the wireless head phones that works with the phone as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mhm

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it and the emojis. Battery could be better but i switch to iphone every year no other issues than that

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife upgraded her phone from Samsung to this one. She really likes it. It's been a smooth transition and she has no complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone XS Max??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to upgrade from my iPhone 6 Plus to the XS Max.. so far, the phone has been quite glitchy, apps are not running smoothly, “hey Siri” hasn’t functioned, phone freezes up when auto-dimming. Camera quality has improved, indeed, but I’m not blown away. The faster processor is clearly an upgrade and does work efficiently. As of right now, I cannot justify the hefty price tag for the value of the “enhancements” vs. competition.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like most of the features,so far. I think the face recognition needs some work. In the dark it is a pain to get the phone to turn on.

    I would recommend this to a friend