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Customer Ratings & Reviews

Model:
MT5E2LL/A
SKU:
6009451
Your price for this item is $1,149.99

Customer reviews

Rating 4.8 out of 5 stars with 3975 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 3,975 reviews
  • Rated 4 out of 5 stars

    Overall great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Large screen brings out every day use and extra features not offered with different series cell phones. Incredible pictures as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far very impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very impressed with the phone still getting familiar with a few of the new features being I’m upgrading from the iPhone 6s.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, battery life has been awesome! Face recognition has been faster. Freezing a little when going in and out of apps to fast!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone, but not worth the hefty price tag.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an upgrade since my previous iPhone's (7 Plus) battery was draining so quickly. Seems on par with previous iPhone models.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give four stars because I have the same model like this one .the new one still in the box but I know it is a good phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the big face

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the big screen on the XS Max but I miss the home button. It took sometime to get use to but now I’m enjoying my new phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always used an iphone, so when i had to replace my phone i got the Max 64GB, i heard that it is the best iphone ever, paid around $1200 for it, i have couple things to say about it: 1- it froze couple times in the first week, worked better after an update but still freezing in the first week is bad. 2- charging the phone is slow, i use original cable and adapter but still slow 3- the lack of finger sensor is bad

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome, if you need to upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big jump from an SE to Xs Max, but I’m in! It’s a big change in control because of needed 2 hands, but the screen is worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great for someone other then me I just don’t like the no button on the front thing and I just am not that impressed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty expensive for a phone but I really like it. The camera isn’t as good as advertised. Still lags behind othe brands.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Scratched within 24 hrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They say the glass is more durable, maybe for impact resistance. It scratched when it contacted keys in my pocket. My old 6 plus did this routinely for 4 years without a blemish. Should have gone Samsung...ho hum features, whopping price tag, scratches at the drop of a hat. Btw, it did have a case, just no glass shield as I don’t like the reduced sensitivity. If you must get one, I recommend a screen protector!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I’m still learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is still new to me. I am more and more pleased as I learn its features. The facial recognition is especially helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone when given an upgrade option. As usual, apple has great features, however the price tag is difficult to swallow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first iphone ever and its not bad. It does what i need it to do and just overall a simple phone. Only complaint is the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Going from the IPhone 7 to this XS Max is nice.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still having to get use to quite a few differences in my two phones. But I am really preferring this new phones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, But.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has great features but the limited choice of colors is disappointing. Would like to have more options on colors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's an Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones have stayed the same over the years. Couple new features here and there but it does the job and I have no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a pretty good phone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable phone to hold pretty clear seems like an overall good phone, only time will tell

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big Phone! Lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working out the kinks, but this is a nice upgrade from my previous phone. Pretty pricey though. Scammers beware!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Only 4 stars because...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an Android, Samsung Note 8 guy, but I bought this for my adult son who NEEDED a new phone. So I guess it's ok.... LOL

    I would recommend this to a friend