Customer Ratings & Reviews

It does what its supposed to but is really high priced

Love best buy. Been buying products here for years.

Good apple product. I would recommend this to a friend

When I bought the phone, the staff offered to move all my data to the new phone. Found out later that my music didn't move from the old phone to the new phone. I'm lucky I noticed before I got rid of the old phone, not sure how to move the data though.

It’s good phone and the material is very lovely. I

Great space, great picture,love the size,great color

This is extremely nice phone I’m glad to have this

Love my phone getting use to the no bottom on bottom

New design and features and touch screen is amazing

I JUST NEED EDUCATION ON ALL THE FETURES IT HAS ON IT

Different, but I Love it have to get used to using it

The phone is good. There are a lot of new features.

I was excited to upgrade to the new iphone xs max but after a couple of weeks I wish I hadn’t. The camera was one of the main reasons for upgrading as my old iphone 6 plus camera took really bad photos but the new camera is just terrible. The colours are all over the show and skin tones in video mode are very orange, not what I was expecting! As for internet speed? Wow, what a drop in performance! This may have been caused with the software upgrade to ios12 but whatever is causing it has me totally frustrated. Overall, I am wishing I had purchased something else.

Good upgrade coming from iPhone 6 Plus, definitely

The phone is what you would expect from Apple, Innovation is behind Samsung. For a $1200 phone, I was surprised that it takes so long to charge and Apple won’t admit there is an issue. If you search Google, thousands of people are having the same problem.

Had the phone for less than three weeks, bought the recommended Max Armor Edge Glass protector and the IPXS Max UA stash, had Best Buy install both and still have a cracked screen. I have had iPhone for 16 years first to every crack

The phone is beautiful but it’s just too big for my hands. I am a guy with average size hand but I cannot operate it with one hand too hard to hold it on the bottom and even reach my inbox at the top of the email window with my thumb

The phone is beautiful but it’s just too big for my hands. I am a guy with average size hand but I cannot operate it with one hand too hard to hold it on the bottom and even reach my inbox at the top of the email window with my thumb

I probably did not do enough research before I bought the XR. I really miss the ability to rotate the phone and have the image go "landscape". The face recognition feature grew stale quickly and I find myself missing the home button.

First time IPhone user after years of Android. The only thing I love about this phone is the camera, it’s phenomenal, everything else, meh. $1500 for the phone is steep and still haven’t decided if I’m keeping it.