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Customer Ratings & Reviews

Model:
MT5E2LL/A
SKU:
6009451
Your price for this item is $1,149.99

Customer reviews

Rating 4.8 out of 5 stars with 3975 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 3,975 reviews
  • Rated 3 out of 5 stars

    large screen is really excited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excited to use the large screen display and faceID for the very first time, given only 3 stars due to the issue observed with charging during standby mode and hoping this will be addressed soon with iOS 12.x

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is ok. Nothing special besides the visual look of the phone. I wish the phone was a little bit faster and also with the Bluetooth connectivity to find much faster.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough phone for the price tag. Upgraded from iPhone X and cannot tell the difference other than the rediculous price

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok....I don’t like the fact that it’s set to “Do Not Disturb”...I had to change it in settings. I also don’t like the fact that my photos didn’t transfer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love it but breaks easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve own every iPhone since they came out and have never broken one. I dropped this one a single time with a case and screen shield on it and it shattered.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having some problems with the volume at first then problems with the speaker. But it has been working since..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not too excited about this phone compared to 6 +

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 6 Plus worked much better for me. Not thrilled with this new phone. And way too expensive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not la big difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    make sure you get the extended warranted on this expensive phone is an upgrade from the 6 but i believe the Pixel is probably a better choice

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not what its all hyped up to be its pretty simple not much new

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dual sim

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded due to dual SIM card. Never actually got this function to work after a year of attempts

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone and the screen was scratched within a week and they won’t fix it unless I pay $300 for it. Which stinks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too pricey for not many new features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have iPhone X, keep using it and wait for the next iPhone. This one isn't worth the pricetag for the upgrade.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First.. the crew at Best Buy Rocks! Unfortunately ATT didn’t honor the special I had been offered. After 20 years with Verizon I made the switch in an effort to lower my Direct tv. No good. Wasn’t willing to sacrifice reception for nothing. IPhone 10 max was nothing to brag about. Couldn’t get passwords to work. Bad deal all around. Except for the awesome service at Best buy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but overpriced !!! If the price goes any higher on the next new iphone I won’t be able to forward it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing new

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just another apple phone. No new innovations. Give me my Samsung back

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Phone, Poor Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovce the large screen, but the battery life is lacking, Sometimes with just normal use, I only egt about 6 hours.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't keep a charge as long as my last iPhone and I'm busy, so that's not good! Disappointing!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Regret “upgrade”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like the Max XS. It is not as user friendly as the 6S or 8. I wish I could return my phone for an 8-

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ok phone, not a fan of Face ID. This was a god value when on sale

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good so far, big learning curve.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, hate the lack of ease to transfer items from your old phone. Again big learning curve.

    I would recommend this to a friend