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Customer Ratings & Reviews

Model:
MT5E2LL/A
SKU:
6009451
Your price for this item is $1,149.99

Customer reviews

Rating 4.8 out of 5 stars with 3975 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 3,975 reviews
  • Rated 5 out of 5 stars

    Beautiful screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    that's my first impression the screen is really beautiful, I won't dig much in specs and characteristics that's already well known, but I'll tell you what everyone who sees my phone always ask about, FACE ID, yes the most controversial topic about this phone, people just misjudge by preconception of what they don't know, for me face id is the fastest way to use my phone, I already forget about the home fingerprint button, this is just right, look at the phone and that's it, I got the phone since it came out and it never had issues, most people prefer don't use faceid thinking it makes the phone vulnerable well they are wrong, even if you close your eyes there is no way around to unlock your phone if you are not looking at it. With that said everything else is the same iphone experience like before, I notice the camera is a huge upgrade, it works flawlessly, I use professional cameras and iphone camera can do all the job for me correcting the picture on light and object distance, it really takes professional grade photos and save me a lot of time when I do photoshoot, it's a powerful machine in your pocket!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    never recieved the product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was quoted delivery by 8/25, that never happened. i have been without a phone now for 8 days now, this is a major problem for doing business.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not So Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was terrible! When I had LTE I would drop calls, calls would not go through, I would drop calls. The phone would freeze! Looked very nice but didn’t work well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you love about the iPhone only bigger and better. Snappy performance, exceptional build quality, smooth scrolling. iOS 12.1 runs like a dream, and the screen is downright jaw dropping. Camera has improved with great low light capabilities as well as an wonderful HDR setting that makes pictures pop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen id

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stolen identity,I didn't buy anything i tried to worn your company but nobody knew what to do.Please inquiries about the account.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iphone 5 is far more better than this latest version. It is extremely expensive and have nothing as worthy to pay such sum.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My expierence with my online order was absolutely horrible the worst I ever experienced in life I will NEVER order online again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This phone is great but can’t activated.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works fine but for some stupid reason my carrier is saying it’s not unlocked, even though I bought it outright.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phones great Att boo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 weeks later, att sent a working SIM card after returning the other Just pay the $10 more and stick with Verizon

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, not worth it. Its limited collection. Good product but overpriced

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cell service problem - got exchange unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice phone, but weak reception on cell service. Best Buy exchanged it for another and so far it seems ok

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not unlocked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone didn’t come unlocked! I traveled all the way to aruba and wasn’t able to use the phone!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gold = pink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone but the gold backing looks more like Pink, so exchanged it to Space Gray.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not working, volume and screen are acting up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent 1300dollars and phone is not working. I will be taking the phone back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good camera but not as good as others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced,Good camera but not as good as others, would not buy it again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't recommend this place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't recommend anybody to come to this place, sale person not helping

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So so phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really dont like the picture of this phone so disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    too costly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is perfect. nothing new on the price. too much expensive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good Phone is Sam old version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Point to buy this phone Phone is Sam version???

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple sucks. My brother bought this. I have a pixel.

    No, I would not recommend this to a friend