Customer Ratings & Reviews

Great pictures easy to use, easy to see with big screen.

I am really enjoying my new iPhone XS Max. It is super fast, the battery life is excellent and I love the large screen. I am so glad I waited for the newest release and traded in my 6s Plus. Th iPhone XS Max is slightly different in size but so close you don't even notice it unless you put them side by side. I highly recommend this new iPhone!

This is my third iPhone. Tried Android for a bout a year, but for me the iPhone just is the best. Love the larger screen and so far the battery life is great. It's a little pricey, but the purchase plan from AT&T is interest free and a little easier to tolerate.

Apple completely canceled the 2018 luxury iPhone XS and XS Max, but they're still fine to buy. They have a speedy A12 Bionic processor and two rear cameras, so you can zoom in up to 2X. The XS and XS Max have nicer OLED displays than the iPhone XR and slightly better water resistance. Good luck.

Great phone ,very fast and easy to use. a little expensive.

Only thing I wish i would have done was wait for the new model. Was on sale though for 250 off so I remind myself of that. Great battery life and the 512 GB option makes it so I do not have to worry about space. Left Samsung S8 plus behind - I do miss Samsung Pay with the NFC but feel Apple is more stable and usable.

Its great! Fast. Has a great camera, and easy to use!

I bought this to replace my long-time iPhone 5 when it was no longer looking like a viable IOS upgrade candidate, and the volume keys began to stick. I thought the size would really bother me going from a 5 to the XS MAX, but I had bought my wife an XR on the day they arrived to replace her iPhone 4 which wouldn't even support the AppleTV Remote App any longer. After less than a day we both found the size didn't bother us at all, and the signal quality was significantly better than the iPhone 4 or 5 (don't have to go into my office to get or make calls anymore even with only 1 or 2 bars). Also found I don't miss the Home Key even though I thought I would. I don't generally use the camera as I have a pretty good array of both digital and film gear for photography so I can't vouch for it on that front. This is the Space Gray XSMax/512 which I maxed the memory on because I use a lot of business apps and hold a lot of files locally because I don't want company data in iCloud. I've added some apps the iPhone 5 wouldn't support or have capacity for and haven't made a dent yet. I have played around with video and can actually see myself watching a video on a plane - something I could not conceive of doing with the iPhone 5's small screen. Best yet, the larger screen allows viewing more of a long email and even looking at parts of a spreadsheet that I would not have bothered to try on the old phone. Audio quality is quite good for a phone by the way. I suspect this device is much more fragile than either of the old phones we had, so unless a fractured glass front or back doesn't bother you - get a good protective case (I use a folio to protect front and back glass) I am overall very happy with the latest generation of the iPhones and recommend them - especially if you are already somewhat in the Apple Eco-System.

Love the Face ID feature, bigger screen, camera and more!

Nice big screen, easy to use. Very clear camera pictures.

I owned the IPhone X and loved it. The XS MAX, is by far the fastest, and cleanest phone I’ve used to date. Also the larger screen makes for welcome improvements on the visual. The processor is speedy, and the size is not overwhelming. I would definitely recommend.

I upgraded from an iPhone 6 to this. I wasn't sure if I would like the larger size, but I really find it easier to use. The phone works great and I like the new features that I did not have on my iPhone 6. I especially like that the Hey Siri feature works with out the phone being plugged in as it required with the 6.

I was skeptical of facial recognition. How could it possibly work smoothly? Well! It works perfectly! The Face-ID lock-unlock is terrific and allows rapid access to your bank accounts and other security sensitive apps. I also thought I might miss the home-button. However, its a joy to have it GONE! Buy this iPhone! You'll Love It.

This is my 9th Iphone from Best Buy. When other stores was out of stock they also had always had some in stock. There sales associates are very knowledgeable about the products they sell. I will definitely be going back soon. My Iphone is great. The camera is awesome and all of the cool other features are far beyond my expectations.

Was pleasantly surprised at how easy use is. Was wondering how no home button would work, and I like most of the adjustments. The new way to take screen shots works so much better. Love the bigger screen the full length of the phone. Glad I upgraded.

I honestly can say, that this is the best phone ever! I like that you have to use face ID to unlock the phone and the Quality of the camera is amazing! It’s very easy to maneuver between apps and though it might be pricey it’s definitely something worth investing, I will definitely use this phone till it wears out!

I had the 6s plus, the same size phone but the screen is the entire phone not just a lcd screen n the middle. Still getting used to the no home button n fingerprint thing, but the face id works great even outside n the dark no lights. Easy setup, nice features, really nice display. No complaints.

Family has gone iPhone, so I gave in. Didn't expect to, but I just love this device with these specs. Screen is perfect, clear, responsive, accessible. Speed is just outstanding. My bro-in-law is nuts over all the apps, so I will probably begin assimilating them too. Looking forward to watching TV on it too. Just awesome!

This phone was the perfect upgrade from my iPhone 7. The size of the phone is perfect especially if you like to watch movies or videos on your phone! The camera is amazing, I was able to use portrait mode to take photos of some wildlife near me and the pictures turned out beautiful! I highly recommend this phone!

better battery life-better pictures-larger size better