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Customer Ratings & Reviews

Model:
MT5J2LL/A
SKU:
6009670
Your price for this item is $37.50per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 7,901 reviews
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Iphone 6+ which the speaker broke. Also my battery was garbage I was charging 4x a day. Needless to say I am a heavy user as my phone is used for work. With the Xs Max I charge once every other day. Screen is amazing, love the camera as well! A bit pricey but I keep a phone for a long time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Xs max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m probably going to repeat what othershave said in their reviews but this iPhone XS was purchased for my daughter and she loves it. Coming from an iPhone 8 to this bigger, better iPhone was a huge improvement she loves the bigger screen bigger phone and faster Performance. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All that an iPhone should be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the iPhone 7 Plus, and I’m happy to say I don’t miss the home button at all. The buttonless front gives the phone an even more premium look, and the oled display is a real upgrade from the LCD in the older generations. iOS 12 is also fast and refined especially with the Xs Max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to have an issue. It's big, I like them big. I like the animoji & mimoji thing. It takes some getting used to the no home button. Camera is nice. The only thing that kinda sucks is because it's so new and big is that there are not a wide assortment of cases out which isn't a phone issue itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple continues to deliver

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is beautiful, the operation is slick and the speed is amazing on this phone. Though the price is on the upper end, the style and functionality continues to be second to none. I highly recommend Apple and Apple products for their functionality and even security. Well done Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an apple fan for a long time. At first I was afraid that I wasn't going to like the fact of not having a button, but it hasn't been so bad so far. It takes a little getting use to but I'm enjoying the phone. I love the camera and all the options that you have. Pretty fast as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent phone with a little bit of a learning curve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had many iterations of the iPhone but I feel like this one has the biggest learning or getting used to curve. The phone size is good and the screen looks great but the no finger print sensor took some time for me to get used to. I’ve had a couple of times where my phone wouldn’t wake and I would have to reset the phone. Overall if you have a 7plus or newer I would wait for the next phone. I upgraded from a 6 that was going obselete so it was a good buy for me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been vacillating between this purchase because I didn’t feel like learning a new phone but I’m glad I got it. It is very user friendly and has a decent battery life. I like the full screen especially while watching tv on the phone. I thought I would miss the button at the bottom but a quick swipe up and you’re back to the home screen. When I first bought the phone, I was playing a game and didn’t know how to get back to the home screen. Make sure you identify the bar at the bottom of the screen so you can swipe up. The picture and sound quality are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone that I have owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant giving up the home button with my iPhone 8 Plus. When I got the XS Max i haven't missed the home button from the archaic iPhones. The way the OS is set up is very intuitive and the screen to the edges is amazing. Glad I ditched the home button and moved on to the new tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone I've ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is hands down the best one I've ever owned. I cannot say enough good things about this phone. It's fast and very big. Coming from an iPhone X I can appreciate the increased screen size. The newer chip allows everything you throw at it to move along at a speedy clip. Excellent phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very cool phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the big screen and the pics this thing takes is incredible. Watching a movie with the new screen is amazing and most important, because at the end of the day it needs to make calls, the sound quality when hearing another person is excellent. The high price was a tough pill to swallow though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone to the MAX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I skipped the iPhone X last year because I wanted to the bigger phone that I knew was coming. I came from an iPhone 7 Plus. This phone feels bigger with the smaller bezels. I have love how the physical dimensions are about the same. This is screaming fast!!!! Way to go Apple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Iphone Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More screen! Awesome pictures. Definitely an upgrade from the Iphone X. Everything runs great on this phone and looks better. I still wish Apple would give more memory to its lower priced phones. Seems like for the price they could put 256GB instead of only 64 but haven't gone over yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this purchase, Apple really knows how to make a high quality, streamlined product every time. The size of this is a perfect step up for my last phone the 7 Plus, and the full screen is super nice. Great camera quality as I’ve come to expect from Apple as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to buy this phone. I have been using it nonstop since I bought it. I was skeptical about the face recognition but not anymore. It is easy to use and now I like it better than the finger print feature. The battery life on it lasts a very long time. I highly recommend this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone itself is great. Ios 12 is still a little wonky. Screen is big and vibrant. Sound is still tinny if you have a case. I am ambivalent about the loss of fingerprint scanner. Face I'd Is fun but hard to use in dark or if you have it on a holder and are not angled where it can see your face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to adjust to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    going from the "button" to the no button was so much easier than even I thought it would be, the camera is spot on. the price of course not so much so this phone will have to last longer than my previous one so with that said I hope that the battery turns out to be better than the last ones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big Is Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up with XS Max after first trying the XS. Both phones have a lot of screen. The XS turned out to have a slightly more narrow screen than my previous phone. The keypad characters were cramped & text to fine for easy reading. The XS Max corrected that. Great phone if you can grasp it & don’t mind carrying a larger phone. Great sound projection from speakers & good screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest Upgrade Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from the IPhone 6S Plus to this phone... AMAZING isn’t even a great enough start. I wanted a large screen, with the newest technology, but didn’t want to pay for the 11Pro Max price,,, This phone does it all and is wicked fast!!! Amazing purchase!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I admit I am Apple sheep! Only because every time I buy Apple products they never let me down! This phone is fast not unlike other phones but I’m partial to the apple ecosystem! I used to be an android girl until I bought a Mac and after that I was hooked! This phone is just easy!

    I would recommend this to a friend