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Customer Ratings & Reviews

Model:
MT5J2LL/A
SKU:
6009670
Your price for this item is $37.50per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 7,901 reviews
  • Rated 5 out of 5 stars

    Stellar Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this iPhone XS Max as an upgrade. I used to have an iPhone X. The screen of this iPhone is amazing! Every single part and pixel of this phone Is worth the price. The screen is quite big, but it's beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone I've ever had

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is great. I've had it over a year and still love it. The screen is beautiful, the apps run fast, and it has plenty of memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone X’s max is an awesome phone! Although I prefer androids the battery life is superb and the camera is good as well. Phone is super loud. Representatives was helpful in explaining the phone to me as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is exactly what I was expecting. I love the new features and short cuts on the phone. The pictures come out looking like a professional photographer took them. I would recommend purchasing this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic iPhone!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic iPhone with blazing fast performance and a beautiful screen! The size of this phone is amazing with plenty of screen real estate for productivity or media consumption/gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it a big phone? Yes. But I can do so much with it. Who needs an iPad when you have this? Not recommended for people who like smaller phones. Face recognition and AI are awesome. Best iPhone to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loves it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to a new iphone fron a 6s+ and wow. Really easily operable and works smoothly. Price of the new iPhones is quite salty however, but the product itself works fantastic. You pay for quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so-so on making the investment on a new phone but there are enough new gadgets that is worth it. You quickly realize how easy face recognition makes your life easier and the camera is much much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great, holds the charge and doesn’t run down quickly. Camera is an upgrade from iPhone 7 Plus I had before this one. Took a little getting used to with no home button, but very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone with awesome battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPhone Xs Max is just on another level, love the face id, for fast log in although if the light is not right it can get a little tricky. The battery is just insane i can go 2 says with out charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Out of the box works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Tech set the phone up and it works as advertised. So far I like the face recognition and the quality and size of the display. This phone replaced an iPhone 7+ and absolutely no learning curve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone overal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a iPhone 7, and what a difference! From the size, the camera, the resolution quality. All together very happy with purchase and not to mention how great the battery life is on the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Face ID, wireless charging and now a larger screen this is one of the best iPhones yet! The only negative is the price, which is pretty steep, but you do get a quality device made with quality materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BIG, BOLD and BEAUTIFUL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no getting around it this phone is... BIG. But it is very fast and has a great display on it. I'm on the go allot so having a bigger screen makes it easier for me to keep connected and get work done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this phone so much. I thought that I would miss the home button when upgrading from the 8+ but I honestly don’t miss it at all. I find it more convenient without the button. My favorite is the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t know if I would like the larger size phone, but I am really enjoying it. The text size can be enlarged so it’s much easier to read. I like the extra storage to I can have many more apps installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a while to get use to not having a home button but I can say now I don’t even notice it. The picture quality is far better than the iPhone I had before. Definitely recommend an upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade from the iPhone 6S Plus and the difference is astounding. The phone is light years ahead of my previous device. I pre-ordered the phone to be picked up on release day. I was a bit nervous not knowing if the devices would arrive on schedule but not only were the devices received but I received the notification the night before my pick up day. The speed if the new processor is fantastic, the color is the best I've seen on a phone. It's definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my iPhone 7 Plus to the iPhone XS Max. I thought my old phone was fine but the Face ID works so much better then the thumb print technology. Display is great and processor speed is impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching from my 3.5 year old Samsung Galaxy S7, this is a gamechanger. The best part is the 64G storage and the dual camera. I bought this a week before my trip to Africa, and I did not regret it a bit!

    I would recommend this to a friend