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Customer Ratings & Reviews

Your price for this item is $37.49per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers praise the iPhone XS Max 64GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and fast Face ID features, while some find the phone's weight a bit substantial. Although the lack of a home button is a point of contention for a few, the overall consensus highlights the phone's impressive performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 7,901 reviews
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Battery lasts long, camera is the best iPhone camera yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone if you need an upgrade. Battery life and camera are both amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg this up grade is the best. Loving the camera. The face recognition is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but very expensive. My 7 was so slow that I needed an upgrade. Camera is nice makes great pictures. The full screen is cool too. I had to get a ring for the back of the phone since it’s so big and I have little hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone bought in my life. The phone is elegant and fit nicely in palm of hand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has an amazing edge to edge screen! Love the camera and the studio sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the iphone 6s and finally upgraded and I love this new phone. Love the size, and the face recognition that I thought would be a beating is actually really great. You don't have to hold the phone up to your face and move it around and wait for it to recognize you. When you look at your phone it immediately unlocks before you have to think about your phone being lock. Its very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, very fast, very slim and set the standard!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wife loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great upgrade. fast and love the face recognition. apple makes the best products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly guys I can’t express how much love I have for the new iPhone XS Max. I’ve owned an iPhone ever since the 3GS when I was 7. I’ve owned other phones along the way like Samsung’s, Sony’s, a old Windows phone. I honestly would never leave the Apple world of technology. The Face ID isn’t even an issue if you are worried about that because every app I use with a password or that uses Touch ID allows for Face ID as well, that includes USAA a Government banking app! The cameras a absolutely phenomenal as well, talk about a professional level outcome! The screen is gorgeous too, honestly the notch is unique and I like it, it doesn’t interfere or get in the way with anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for screen viewing and not big to carry in pocket. Excellent screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with my new iPhone XS - it’s a beauty, fast, and camera is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fratures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features were great. Larger screen were better. High pixels on the camera is better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great camera and easy to work. Loved the upgrade from a iPhone 8 plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cell phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its beautiful, big screen, fast and works perfectly. Apple didn't disappointed me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working beautiful Big screen beautiful pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone - always buy from Best Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple makes great phones. I love my phone BUT the battery really needs to be upgraded for longer use. In addition I have not updated to the iphone12 because I don’t see any difference in usability or features to make me change. This phone has great camera too. I wish Apple would create the 2 sided phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the screen size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this phone. Great camera. Larger, functional screen size. Cool emoji features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new IPhone XS. The screen is very big and the camera is great as well !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was for myself and I love that the screen is bigger than my 7Plus. My eyes aren’t as good as they once were and this helps so much. The phone isn’t much bigger than my 7Plus was but the screen is definitely bigger. Takes a minute or two to get use to the no home button thing but it’s working out. If you’re thinking about this versus the XR I’d suggest the XS Max for sure.

    I would recommend this to a friend