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Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 7,901 reviews
  • Rated 5 out of 5 stars

    iPhone XS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! The duo camera in this phone is crazy. Takes incredible photos. I use it for my business and I’m super impressed. Worth the extra $ if photo quality is important to you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love the new iPhone XS Max she took it out of country already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the bigger the better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my iPhone XS Max! i couldn't be happier with making the switch over to iPhone. I really love the screen time feature also great for kiddos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my wife's phone from iPhone 6 to the iPhone XS Max it was about time she upgraded so far the phone works good with no problems it's alot better than her old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More features and good price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this and I save $400 from Verizon. More features and good quality. Highly recommend who needs to change newer model but not breaking your budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Living near the lake, service has not been good. So far, I had to change the SIM card because I was connecting and immediately dropping calls. This seems to have worked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice iphone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the face recognition instead of the unreliable finger method.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite IPhone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss the fingerprint option on the new iPhones, but this phone has a great feel and functions better than the 4 I used previously. It’s worth spending a few more dollars on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, just took sometime getting use to not having a home button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this iPhone for my wife she had beef a Samsung user before but having grandchildren states away makes this great with FaceTime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daily driver !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2018 phone . Love this phone . It’s apples best phone yet. I use this phone to achieve my everyday needs. It gets me through the day and the battery life is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone!! the new face ID works well even with sunglasses! the screen resolution is sharp and crisp. It's fast!! and battery last foorrreeevverrr!! Overall Awesome Phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple iPhone Xs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone no issues love facial recognition feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. I had a Samsung Galaxy 8+ and I traded it in for an iPhone XS Max. My Samsung always had something popping up on the screen. This iPhone is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I I love the phone I would definitely buy again through Best Buy because I was able to use my tech-support discount to purchase the AppleCare

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s always great buying stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to get stuff you want! I went to At&t and well they had a 256gig X’s max and I didint want that one I came here they had one so they always have enough for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone I Love The Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Haven’t Had A IPhone In Years And Doing Overviews Helped Out A lot And Family Help With It Now I Feel Like I’m Confident Enough To Do This On My Own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is beautiful, and the larger screen is great for me because I am a power user. It is very sharp and so I feel less stress on my eyes, I upgraded from an iPhone X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I would expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a new phone it had been 3 years since I last bought one. Checked different reviews and went with this iPhone. It has everything I would expect and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new phone. The facial recognition is awesome. It took a little time to get used to the elimination of the home button but now it seems like I never had it before.

    I would recommend this to a friend