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Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 7,901 reviews
  • Rated 5 out of 5 stars

    Best iPhone we had

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing iPhone, lighter than 11 Peo Max or 12 Pro max. Outstanding oled screen. Multiple purchased no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product to keep your brand new or old phone safe and well kept . I recommend it to anyone looking for one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from the Iphone 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter, as an upgrade from the Iphone 7. She loves the extra memory and the sale price could not be beat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded and am pretty happy so far. New camera is nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has awesome features and I absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone user

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of upgrading to the iPhone 11 Pro Max, my daughter wanted the same phone just a different color because she loves it so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great case all ans all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, it a real thigh fix not that soft stuff and it durable I really it for the protection and cause it clear and it show off my beautiful gold phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone is excellent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say much about this phone b'cause there's a lot I still don't know about it. I'm learning to use it. I wish it had come with a booklet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the iPhone X and not a huge difference but for me the only thing that mattered was the sceen size and the XS Max was worth the upgrade for Screen size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to have this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was proud to be able to purchase this phone without having to go to a new carrier in order to purchase it. I have no new commitments on this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone 2nd one for the family. Would definitely buy again. I wish I paid for the first phone what I paid for this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very very expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade phone. It was exceedingly expensive. I just bought it so i hope i enjoy it thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must own!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute must have if you own an iPhone! Stays on perfectly through any situation! Best Buy is always awesome at putting them on to your phone too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xs Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome, missed the bigger sized iPhone after the 7 Plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen and Great Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone max is a great phone with a bigger screen for my eyes, and the battery life is awesome! I can go two days with the phone before I charge it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is good! Wish it had Touch ID as well as Face ID!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did you like your old iPhone?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did you like your old iPhone? Well here it is again. Slightly improved and new model. What do you expect. Liking it after a few months of use, no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is this is the fourth iPhone model I have purchased and it is the best. Great size, great camera, great features, fast and most attractive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing clarity, speed, ease of use. Have been a iPhone fan since launch in 2007. This by far is best one yet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is a good phone but is very expensive. Just a two color

    I would recommend this to a friend