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Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 7,901 reviews
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't mind the price of how much it is or how much you'll pay a month or if you're getting a deal on it its a must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, the best one yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got my new iPhone XS Max. It’s my first iPhone since the iPhone 6. The camera is amazing and the features are top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is fantastic! Just decided to go back to apple after years with Android! Best decision as this phone does it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone Xs Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my wife's new phone. She loves it. She said it took a little getting used to without the home button, but no problem now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great New Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third iPhone I had purchased from Best Buy and I loved everything about the experience and I also love the new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great New Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third iPhone I had purchased from Best Buy and I loved everything about the experience and I also love the new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Upgrade but Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice grade. One of the best features is the portrait mode as you are able to take professional looking pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switch from a note 8 to this phone and the iOS runs a lot smoother. Screen is very clear and the face scan is lightening fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and now with a great deal !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this phone and dropped it so many times that couldn’t safe it so I bought it again. Is a great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great camera for a beginner or professio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the most amazing and incredible phone I’ve ever owned. Friendly useable amazing speed. Try it you’ll be hooked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really needed a new phone because my older version was acting up quite a bit. This one just makes me feel good to even use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Iphone yet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new phone for work. This one was the right choice. Have had it about a year and zero complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plus size easier to read.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long time iPhone user the only thing I am not happy with is that the Wifi wants to drop on media if I’m not next to the router. My Wifi signal is strong through out the house. On line I noticed that this is a fairly common problem. Not a deal breaker as I have no other complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Accelerates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new iPhone XS max is an excellent phone to upgrade to and I would recommend it to anyone. & the gold is such a pretty color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can honestly say best I have ever had. It took me a while to get used to the whole facial thing, but once I did, I loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This should last me a while.if apple wants to convert more Samsung user make the switch easier from apps to contacts,etc.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Upgrade but VERY expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the new iPhone XS Max because my old phone unfortunately took one too many beatings and died. I am very happy with the performance and new features of the XS Max, however the price in my opinion is unjustified. I cannot see, feel or experience anything with this new phone that would justify its price. I should have thought it through and bought the lesser expensive XS model. Even it is too expensive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iphone xs max!!!....I wouldn't get anything else but an iphone. It's very easy to use and so pretty to look at!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cell phone. This phone plays movies perfectly. I bought the 512 GB. I can store a lot of movies on this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received and too new at this point to review. Will need to use for awhile to be able to review

    I would recommend this to a friend