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Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 7,901 reviews
  • Rated 4 out of 5 stars

    Great phone if you've never had a droid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought my dislike for this phone was just a matter of getting used to it since I came from being a Droid user for many years. I've gotten used to navigating and using and the phone is fine....but Droids are a superior choice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the gold. First time she has got this color. It looks better in person than you think it might.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The latest & greatest...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was due for an upgrade from my 6 Plus and am very pleased with the advancements this phone has to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The latest & greatest...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was due for an upgrade from my 6 Plus and am very pleased with the advancements this phone has to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was all about samsung but I just felt in love with these phone the color how is so easy to use love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remarkabke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it. Switched back to apple and they have proven to me once again why they are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone just that i have to return it because at&t is a trying to change plan. Cancelled plan asap.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent as always!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent as always! Apple products never fail to entice me. Best quality so far. Expensive though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. It’s rhe best phone I ever had. Switch from Samsung to iPhone you won’t be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time iPhone user! Happy with my choice!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an Android guy for years and decided to make the switch and I don't regret it for a minute!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best Iphones to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited for this Iphone for two years. It's a big upgrade from my 7s plus. I highly recommend this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. So far no issues. Didn’t need to do anything higher so great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best iPhone yet and I really love the screen and functionality.i have no issues with anything !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!! awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT EXCELLENT HELP FOR MY DAY AND MY DAILY WORK, I RECOMMEND IT EXCELLENTLY AND EXCELLENT QUALITY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XS Max

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an iPhone... what else can I say? Works just like an iPhone should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone out right now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title says it all. This phone is where it’s at. If you disagree, that’s your problem *shouldershrugemoji

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always used android and this is my first Apple phone. The transition was fairly easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love the max versions of the iPhones. This version performs amazingly and does not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking forward to it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get the best after losing my previous phone. I shouldn’t need any upgrades after this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone upgrade

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for an upgrade. Let’s see how long this goes without breaking.

    I would recommend this to a friend