Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 7,901 reviews
  • Rated 5 out of 5 stars

    Awesome phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful display and fast processor. Games look great and takes great pics. Battery lasts all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting geek squad protection with all my electronics from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone XS Max

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this phone for my daughter in college and she’s obsessed with this phone and it’s features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone - hard to beat

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVING this phone - it is awesome in every way. It's the obvious choice out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new phone! I had the first x but it was to small for me. This one is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Ever!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this iPhone to replace my iPhone 6 plus. Love the upgrade and all the bells and whistles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Would recommend it to everyone. Recommended to my sister to buy for her fanily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to apple 4 years ago and have never regretted it. This new Xs Max is an awesome phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to the store thinking I was wanting an 8 plus but absolutely love this one so much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone keeps getting better! The camera is especially outstanding compared to previous models...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little amazed that these units start at 64 gb in size, but it is what it is I quess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen. Great quality camera. Features anmoji which is one of the best things in this new iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS MAX

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome phone my daughter got in on the buy one get one deal. We really like our phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XS MAX

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome phone my daughter got in on the buy one get one deal. We really like our phones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A nice upgarde

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a iPhone 7 plus to the XS Max. Its nice, I think I like the 7 plus better but I do like the animoji :) The face is not as large as my 7 plus. Either way I am happy with the upgrade till the 11 comes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Much Needed Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This definitely an improvement to the iPhone X, with the display size being the most prominent draw.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. After almost 2 years of owning it, it has given me 0 issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for the wife! We’re iPhone people and will continue to be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It said it was coming Tuesday but it ended up coming in Monday I love it so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone does it again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new iPhone. Camera options are amazing and the lack of a home button is easy to get used to

    I would recommend this to a friend