Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 7,901 reviews
  • Rated 5 out of 5 stars

    Smiles

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 6 plus for 5 years. Was time to upgrade. Very satisfied, adjusted to no home key with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. My son loved it, says it is an awesome upgrade. Thrilled with size and weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my wife, she loves it and has had no complaints with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great as expected. Best Buy made purchase a nightmare and pain. Won’t buy one there again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew bout it and he LOVES it. For the price is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice size

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from 8 Plus. Have had no issues. Have always been an IOS user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple does it again

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger faster stronger phone is great and on a network like Verizon doesn’t get any better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea that I would love this phone this much. Much better viewing area than the iPhone X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from a Samsung Galaxy S8. Extremely happy with the purchase. It lives up to the hype.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you iPhone, one of the best thing that happened to phone user, I will still apple for life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy kid

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone, wonderful product. my child is super happy with his phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone Ive owned

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I've ever owned and couldn't believe the great deal I got!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is really no different then all the others but my wife loves the extra big size of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger and Better!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger and better for watching on the go! Just make sure you get a good case and screen protector!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all the new features and makeup of this phone showcase why we continue to buy apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting for this phone. Love the wireless charging and facial recognition. Good Job Apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with my purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have nothing negative to say about this phone. I love it! I’m very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally gave in again and switch from samsung. This product has exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best iPhone l ever owned, slick and lightweight, you can't go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our old iPhone 6’s with the Xs Max and are extremely happy with them.

    I would recommend this to a friend