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Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 7,901 reviews
  • Rated 5 out of 5 stars

    Great screen colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better upgrade. Takes some time to get used to the Face ID. But can’t find one thing that irks me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    incredible phone and so powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the way it was so easy to pick up on many of the new functions and the camera is fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an Android phone it was a learning experience. Not that I am use to it, I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone XS Max review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. What more can you expect with Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this new iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded from my iPhone 8+ to this XS Max and love having the facial recognition on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time going to BB to upgrade my phone. Was super easy and the staff was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new iPhone. Upgraded from the 6S. Adapting to the new Face ID was easier than I thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really enjoying this phone. The Max size is so nice when browsing the web and checking email.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really like Max that phone is genius I Recommend it for my family and for my friends loved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone totally worth the amount i payed for it! The overall performance is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my kids love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids couldn't wait to get this new phone...they used their own money and have no regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even BETTER camera resolution,noise cancellation better, and not too big yet a step up from the X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new phone options are easy to use and getting the new phone and data transfer was a breeze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant switching from android to iphone, so far, not disappointed at all! Great phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the size and clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far love the ease of use. Best Buy staff wonderful in helping me learn how to set up and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massive screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality is top notch, and engineering is amazing as with most APPLE products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my wifes iPhone 7 Plus. She loves it! No complaints so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPhone is turning out to be a great phone. Very easy to get used to from a IPhone 6s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone . Bought this for my wife . Traded in old phone and got 290 dollar best buy gift card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is amazing. We had to wait for some time for customer service but it was worth it.

    I would recommend this to a friend