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Customer Ratings & Reviews

Your price for this item is $37.50per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3975 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 3,975 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in my iPhone X for the XS max. I hated the X. It was slow, froze all the time, constantly crashed, battery life was awful. The XS max is wonderful in every way. I can use it all day and still not have to charge it overnight. The bigger screen is amazing and you get used to it so quickly. Absolutely love this phone. I travel for work and this phone has made that so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far, So Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an IPhone 5c. The larger phone takes some getting used to. Definitely one needs to buy a protective case. Display is excellent. New IOS so somethings I was used to on my old phone don’t happen on the new one. Battery life is excellent, so far. I haven’t used the camera yet (I prefer using a digital SLR) but I expect the Max camera will exceed expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Fast. Picture quality is great. Large screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exquisite phone all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic quality, amazing pictures, battery life and speed. Overall 10 out of 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPHONE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10S Max - Love it! upgraded from 7 plus. great camera, fast, love the face ID.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works flawlessly, has good battery life. Camera is great. easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m usually at least one version behind the times with the phone in my pocket. It was a very welcome upgrade to get this new phone. Excellent features that I’m still learning to use. The large screen is especially nice and the camera is exceptional. As my luck would have it, the next generation iPhone was introduced just a few days after I made the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why settle for less

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone XS Max 256 was quite the upgrade from my older iPhone 7plus 128. I find the camera to be pretty awesome. And the additional storage pleasing. I take pics using my phone for work. My boss loves the work I send in. If you don’t use the camera for work or serious hobby photography; you’d probably be just as happy with the XR and the extra cash in your pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, photos and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very easy to use. I love the speed and the amount of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from an iPhone to a Galaxy Note about 18 months ago, and loved the Galaxy. But, my entire remaining "ecosystem" was Apple, and I missed my Apple Watch, so I switched back. I quickly re-learned the Apple system, and the new features my 8+ didn't have. Beautiful screen, great camera. Miss some of the customization that the Note had, but overall, very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PHONE EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! Large screen display, fast & responsive. Great camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone; it’s faster,the pictures look better and bigger screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the speed of the phone is awesome very nice design and awesome camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 2nd iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three of these for my family and we are having a great time getting to know what all this phone can do. Great beginner phone for those who are new to the iPhone line up. The price just keeps on dropping. You cant go wrong with the iPhone Max 512GB !! This phone seems to be capable of doing whatever you want !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing. It’s a major upgrade from what I had (iPhone 6).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this phone. clear pictures. very easy to use. large screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Size is amazing, speed and the camera is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this phone. She thought it wasn't worth the upgrade but coming from an iPhone 8 to the XSMax is a major difference. The screen size and picture resolution is great, and it takes awesome pictures especially in portrait mode. She has been using iPhones for years and an upgrade was well worth the money. Fast and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got Two

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Great photos, size, and battery life! #teamiphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best IPhone I used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xs Max is the best iPhone I have used. I had several regular size IPhones before. When it was time for an upgrade I wanted to give large screen a try as other users in my family all have large screen phones and they had good experience so far. I am happy with my purchase. Going from Touch ID to Face ID took less than 10 minutes to learn basics.

    I would recommend this to a friend