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Customer Ratings & Reviews

Your price for this item is $37.50per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3975 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 3,975 reviews
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old phone charger broke and needed a replacement, got this one and I love it. The features and pictures are smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item works perfectly. It was so great to purchase my new phone at Best Buy. I love also the people who assisted me in my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone no problem thank you i like the phone need to buy other have a lot time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t listen to the haters . This is the best iPhone ever made and worth every penny. Heads above any android phone on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart phone for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is amazing. Fast, thin and handy. Great capacity and camera has many features that you can't find in conventional cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had an Android phone but decided to go with an IPhone this time and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always bought apple products and will continue to buy Apple products from here on out! The iPhone XS Max is fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this New Apple Phone Max! Best Buy offers quality products at the best prices and if their prices are higher they Price Match!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my iPhone and I love my new one. It’s so much more interactive and I keep finding new features. Exciting!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iPhone X Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several iPhones since the first one, what advancement...what a terrific phone...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and had great service at Best Buy. Wish technology didn’t change so fast and cost so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have such a great associate help me each time upgrade my phones. Very knowledgeable and makes the process enjoyable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good - for the price, it should be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife just bought this phone to replace her aging iphone 8. It's ok - nothing special. The removal of the home button confused her and to be honest, for the price, I don't see why this phone should be this expensive. Still very limited GUI/OS. If you are sticking with Apple, it's a decent phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and water resistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always love to take pictures under the water and my experience with this phone wow it’s great taking pictures under the water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony was great! He made my purchase and he explained how my new MacBook and iPhone worked. Very happy with the service I received

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent update to the iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from past iphones and my current Galaxy S8+ this version of the iphone is one of the best. Expensive but a very good phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPhone XS Max 64 GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a Christmas present for my wife she absolutely loves it I would definitely recommend this product to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple discontinued my IPhone XS Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson was very helpful and knowledgeable. He advised me on insurance options with AT&T versus Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great digital, cellular device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and lots to learn! Great photos. I really enjoy the swiping closed windows instead of using a button to open and close.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow wasn’t sure if switching from my X but really did miss the plus size. Glad I did it!!

    I would recommend this to a friend