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Customer Ratings & Reviews

Your price for this item is $37.50per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3975 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 3,975 reviews
  • Rated 5 out of 5 stars

    XS Max upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an XR and I’m glad I did. Bigger screen, better camera and other features. The main reason I bought this particular IPhone on an upgrade was Best Buy’s awesome deal. $700 off and a 512MB capacity as well. Thanks again Best Buy for giving great deals.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth iPhone and my very favorite of all. I love the absence of the home button, the scroll up feature to display all open apps, and the ability to close all open web pages with one click. The 512 gb of storage allows me to download feature-length movies to watch while traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Iphone 6+ which the speaker broke. Also my battery was garbage I was charging 4x a day. Needless to say I am a heavy user as my phone is used for work. With the Xs Max I charge once every other day. Screen is amazing, love the camera as well! A bit pricey but I keep a phone for a long time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Xs max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m probably going to repeat what othershave said in their reviews but this iPhone XS was purchased for my daughter and she loves it. Coming from an iPhone 8 to this bigger, better iPhone was a huge improvement she loves the bigger screen bigger phone and faster Performance. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to have an issue. It's big, I like them big. I like the animoji & mimoji thing. It takes some getting used to the no home button. Camera is nice. The only thing that kinda sucks is because it's so new and big is that there are not a wide assortment of cases out which isn't a phone issue itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple continues to deliver

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is beautiful, the operation is slick and the speed is amazing on this phone. Though the price is on the upper end, the style and functionality continues to be second to none. I highly recommend Apple and Apple products for their functionality and even security. Well done Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an apple fan for a long time. At first I was afraid that I wasn't going to like the fact of not having a button, but it hasn't been so bad so far. It takes a little getting use to but I'm enjoying the phone. I love the camera and all the options that you have. Pretty fast as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone that I have owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant giving up the home button with my iPhone 8 Plus. When I got the XS Max i haven't missed the home button from the archaic iPhones. The way the OS is set up is very intuitive and the screen to the edges is amazing. Glad I ditched the home button and moved on to the new tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone to the MAX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I skipped the iPhone X last year because I wanted to the bigger phone that I knew was coming. I came from an iPhone 7 Plus. This phone feels bigger with the smaller bezels. I have love how the physical dimensions are about the same. This is screaming fast!!!! Way to go Apple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I admit I am Apple sheep! Only because every time I buy Apple products they never let me down! This phone is fast not unlike other phones but I’m partial to the apple ecosystem! I used to be an android girl until I bought a Mac and after that I was hooked! This phone is just easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A joy to use, reliable, fast, great screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used an iPhone since the first one. Before that, I used an iPod since the first one. Before that, I used a Mac since the first one. So let's just accept I am well entrenched in the the Apple garden and that I am not going to compare this to an Android or something. I like the extra screen real estate. The phone is more fluid and faster than anything I have used to date, including a X. I get better reception than my X. The Battery is about the same (8-10 hours), which is a disappointment (my 6plus had a better battery life, 10-12 hours). The Face ID seems faster, but who knows, that may just because the overall phone experience seems faster. BTW, I find Face ID to be FAR superior to Touch ID. I love picking up the phone and it just works. Yes, the phone is expensive. Only you can decide if its worth it. For me, it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I’ve had yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far my favorite and the best iPhone I’ve has yet. I’ve been using IOS since the first few iPhones came out and this one is super lux. The portrait mode on camera, fun emoji features, and the bigger screen with even better image quality! I even prefer this over the XR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone for work and play !!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my iPhone XS Max especially since I got the hang of using it without the button. The camera takes amazing pics and I have plenty of storage. I hope to have it for several years or until Apple comes our with a new one that I can’t resist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big improvement for me!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone XS Max is a big improvement over my previous iPhone 6 both in size and features. The features are very intuitive if you want to use them. I think it is a good valve and will last as long as one is supposed to last. I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new phone as my 6s was telling me it’s time!! So I listened and did it. Everything about this phone is upgraded. Camera, functionality. This is bigger than my 6s as this is the XS Max(trying to get used to the size). Besides the $1,000 price tag, I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the top of the line apple phone for 2018 and it shows with a price tag to boot, but boy is it ever gorgeous. Easy to carry, easy to use, and easy to read, it is a complete quality package. Yes it's not cheap but you could easily skip the next year's release with this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slight improvements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion upgrading from the 8plus was worth it. Bigger screen, better camera, and smoother operation of the phone in all aspects. It’s fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just when you thought they couldn’t do anything more to a phone Apple stepped up their game again with the new phone. I love the Face ID, the edge to edge screen is awesome, the camera is even better than the already awesome one they already had. Everything about it is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as an upgrade from an iPhone 6. Definitely was worth the price. Noticeable enhancements had been made to the new iPhone over the iPhone 6. Screen is bigger and much clearer. Camera has been much improved. Also, responsiveness of the device is very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone switched from samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone only having it for a couple days has been great. Very easy to switch everything from my Samsung phone. Runs smoothly and easy to use. A great change from all the android issues I have had. The camera takes amazing pictures with little effort a huge plus.

    I would recommend this to a friend