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Customer Ratings & Reviews

Your price for this item is $37.50per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3975 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 3,975 reviews
  • Rated 5 out of 5 stars

    Great phone+

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have phone for two years and still enjoy the many features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time to upgrade & it was worth it ! As usual Apple products well made & ready to go out of the box !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best I phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Iphone six plus not as good at this Iphone Mas it have more thing to do and the battery last longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The latest version of the iPhone is awesome. Coming from a 6s this was a huge upgrade and worth the wait!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great apple phone the speed of my new phone is great super fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mobile, I'm changing from an Iphone 8 to this latest model and I'm very happy. 10 points!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rose gold <3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how this color shines (rose gold) and the camera features. Upgraded from the 7plus to this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the screen size!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasnt the most magical phone but the screen size is a game changer. still lacking some features but overall a good phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one from Best buy. Activated using Verizon sim card. Works great. Can use non-us sim card as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how big the screen is! no home button needed! Additional features make it more sophisticated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this phone would be too big for me-upgrades from a 7 plus and I love it. Camera is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of finding what you want on the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhones. I thought I would hate not having a home button, but I actually like this better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge beautiful screen and amazing colors. The large memory let’s me store everything I need and want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never have to worry about space for photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great. I have plenty of storage for all my photos. Would definitely recommend this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than my old phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone yet, but still not a drastic change from the previous. Battery life isn’t as good as Note.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted to switch from android and I'm 100% very satisfied with my decision. Best phone ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be anymore happier with my iPhone XS Max purchase. The quality of the pictures are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking forward to Christmas morning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with the buy one get one free promotion. Should be a big upgrade from the current phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product as promised , it’s our 4 th watch purchased in ur household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design and functionality are awesome. If you like apple products, the new iphone XS Max is a must.

    I would recommend this to a friend