48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $37.50per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 3975 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 64GB's camera quality, large screen size, and ease of use, with many also praising the battery life and storage capacity. Positive feedback also highlights Face ID and the overall performance. However, some users expressed missing the home button and cited the phone's price and weight as drawbacks. The lack of a headphone jack was also mentioned as a negative aspect by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,975 reviews
  • Rated 5 out of 5 stars

    Big

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to this phone. I upgraded from a 7. Big difference, in a good way though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone’s best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from 5s to this newest iPhone model and I have to say iPhone really out did themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how big the screen is and the new features that is on the phone as well as face recognition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great camera and size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love a big phone and the size of the phone is perfect to me. the camera is also phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my upgrade I’m so glad that I made this switch. It’s easy to use and the camera is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gr8t iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love iPhones always easy to use, new OLED screen resolution is awesome, the camera is also good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade for me.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated from an Iphone 8 and have been pleased with the device thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good update from my IPhone 8.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second of this model I purchased as an update for an IPhone 8.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves it

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves his new phone now we have to get a case for his fancy new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this new iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded from my iPhone 8+ to this XS Max and love having the facial recognition on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    incredible phone and so powerful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the way it was so easy to pick up on many of the new functions and the camera is fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really enjoying this phone. The Max size is so nice when browsing the web and checking email.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone totally worth the amount i payed for it! The overall performance is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products are always the best items. It’s so great to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new phone options are easy to use and getting the new phone and data transfer was a breeze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even BETTER camera resolution,noise cancellation better, and not too big yet a step up from the X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is amazing. We had to wait for some time for customer service but it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent electronic device! You can download Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone . Bought this for my wife . Traded in old phone and got 290 dollar best buy gift card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this iPhone it works very well between the camera on it takes very good pictures

    I would recommend this to a friend